32 total
The communication was fast and efficient. Also the quality of the translation with AI was good. We worked together for live subtitling during an event and did experience some issues with delay (the subtitles appeared about 20 seconds later).
Date of experience: September 12, 2024
As Founder and CEO of the enterprise SaaS firm Chiefofstaff.com we are a global firm with clients in Asia, Europe, and Latin America. We were thrilled with the speed and quality of having an important client testimonial video, originally in Brazilian Portuguese, translated by the Syncwords AI team into clear and impactful English. This now expands our ability to use the video in the US and other markets beyond Brazil. Thank you Syncwords!
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Robert Epner,
Founder and CEO
New York, NY 10029
A clear line of sight across the universe of your organization
Date of experience: October 27, 2022
At our church, we had a Ukrainian family come who spoke very little english. We used the automated captions and translated them live using the Syncwords software. They were able to follow live captions on a laptop, which has aided their understanding of the services.
The customer support has been brilliant, in helping us to set this up. The software is easy to use and works exactly how we needed it to.
Date of experience: July 22, 2022
Syncwords was incredibly reliable. We had over 40 instances where captioning was required during our event. We needed it for Keynote and breakout sessions. There were times we needed Syncword Captioners, times our client was providing captioners and times we needed to do ASR captioning. Kedar, our Syncwords rep, was incredibly on point and ready to adjust to our needs at a moments notice. Will not hesitate to use them again.
Date of experience: August 02, 2022
SyncWords was a great help to us with our live translation needs at a national conference we ran virtually in Canada. They were able to offer us English and French LIVE closed captioning, which was very helpful for our multi-lingual audience.
Our only quarrel is that it is quite pricey as a Canadian purchasing their services, because everything is in USD. Not a barrier though, if you can afford it.
Date of experience: May 10, 2022
We love working with Syncwords. We've used them twice to translate sessions for our conferences. We have an international audience and it worked perfectly. We appreciate how responsive they are to our requests. They make it really easy to provide this great service.
Date of experience: November 01, 2022
I highly recommend Syncwords. I had two virtual meetings with Kedar to make sure everything was ready to go and the team was prepared. They worked seamlessly with our production studio which made it easy for me. The captions were very accurate, despite having multiple speakers and styles and cadences and accents.
Date of experience: March 08, 2022
Thank you Syncwords, really easy to work with you.
Excellent communication and support, very reactive 'onsite' (online). Completed the event captioning end to end and any blips were dealt with efficiently. Great to have as part of the team.
Date of experience: May 29, 2023
SyncWords are amazing to work with and I am thrilled that our working relationship is growing from strength to strength. Their level of attention to detail and knowledge is truly outstanding. The team are lovely, supportive and deeply care about their customers.
Syncwords most recent release on generating captions for live streams and live events is brilliant and I'm looking forward to what they release throughout this year.
Date of experience: March 08, 2023
Kedar was super helpful and kind. At the very last minute, we requested the syncwords integration and he juggled it like a real pro. We have no complaints about the process due to the fact that he was our account manager.
Date of experience: September 18, 2023
I had a really good experience with SyncWords and Kedar's team running a Spanish event with Portuguese translations. Kedar was very prompt responding to my emails and the team was very professional.
I think the time lag between the audio and the live captions should be decreased, and we should have been told with more time in advance that we could provide a list of words in Spanish to add to the software to improve its translating performance.
Date of experience: August 30, 2022
Easy setup, great support, great team, helpful and knowledgeable. I would definitely use this product again. Many of our virtual guests relied on this service and it worked perfectly.
Date of experience: October 06, 2022
SyncWords is number one in my eyes when it comes to closed captioning for various media. Quick and easy, accurate timestamps for cc. What more could one ask for from a business partner?
Date of experience: September 27, 2022
My friend and I created a lecture video, and we needed to put captions to it. I knew SyncWords had an automated service that would automatically match captions from a transcript of the lecture that I had, so I gave their service a try. It was a lengthy lecture, and the caption placement was unbelievably accurate! In a couple of hours, start to finish with creating my account and instructions for the job, my hour-long lecture had accurate captions. I was able to walk away and let their service do the work. I went over it later, and I didn't have to change or correct anything. I also had an opportunity to speak with them and have an introduction to the service, and they couldn't have been more friendly to deal with. I would use the service again, surely!
Date of experience: March 04, 2022
Len and the Syncwords team have been AMAZING to work with. I have personally worked with them on two large projects and they were so professional, kind, and accurate. Will definitely be using them again!
Date of experience: April 13, 2022
SyncWords was amazing to work with throughout the planning process and on event day. Organized, knowledgeable, supportive, punctual and accurate is how I would describe the entire team. We also added-on cleaning up of the live transcripts and SyncWords did a great job with this too. Would 10/10 recommend them to any event planner looking for live transcription!
Date of experience: October 20, 2022
It's a very pleasure to work with Syncwords, a professional and reliable partner. We have worked together on several projects regarding multi-lingual media localization. When working with them, I was impressed by their professionalism and diligence. When I met some difficulties, they always understand me and offer me help, which is a great help to the smooth completion of our project. I'm really grateful for them and really lucky to get to know them and work with them.
Date of experience: March 05, 2022
Super seamless experience, fast response time, great customer service. Every time! Even with my emergency last minute request with a 3 day turnaround :)
Date of experience: April 22, 2022
On time, reliable and good quality of service :)
Good advice upfront, very professional.
It was nice to have one person taking care of the project from A to Z.
Date of experience: October 08, 2022
We have worked with SyncWords for several years. Their team is responsive, work is delivered on time and in an efficient, effective and accurate manner. We utilize SyncWords for On Demand, Closed Captioning and for transcriptions from English to foreign languages. SyncWords has provided us the opportunity to take our organization Global.
Date of experience: March 04, 2022
