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How to prevent medical gaslighting from harming patient safety

How to prevent medical gaslighting from harming patient safety

Preventing patient safety issues and promoting patient trust will require health systems to learn how to prevent medical gaslighting in patient encounters.

Are patients stressed awaiting patient portal test results?

Are patients stressed awaiting patient portal test results?

Some patients worry while they wait on patient portal test results, opening the door for some policy and health IT solutions to create a better digital patient experience.

Can social capital fix healthcare's patient safety problems?

Can social capital fix healthcare's patient safety problems?

A focus on social capital lets healthcare leaders improve patient safety and experience via better teamwork and shared values.

Top 3 factors driving patient loyalty across generations

Top 3 factors driving patient loyalty across generations

Faced with competing priorities across generations, health systems should home in on reliability, competence and respect to drive loyalty and market share.

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