Ricoh at a Glance
What Company is Ricoh？
The Ricoh Group is founded on the Spirit of Three Loves: “Love your neighbor, Love your country, and Love your work.”
This philosophy guides our business, encouraging us to constantly improve and enrich the lives of all stakeholders through its business and work.
In today’s global landscape, we remain close to our customers in around 200 countries and regions,
supporting diverse workplaces with not only multifunction devices but also applications, support, and services.
We are committed to contributing to a sustainable society by providing digital services that enhance the creativity of working individuals.
"Fulfillment Through Work"
The Company in Figures
About the Ricoh Group
Consolidated Sales
2,348.9 billion yen
(FY2023)
Total number of employees
79,544
(as of March 31, 2024)
Number of countries and regions
Approx. 200
(as of March 31, 2024)
Global customer base
Around 1.4 million
(FY2023)
Global Network
Japan
| Sales | 865.6 billion yen |
|---|---|
| Number of Employees | 31,064 |
| Subsidiaries | 44 |
The Americas
| Sales | 659.7 billion yen |
|---|---|
| Number of Employees | 18,299 |
| Subsidiaries | 50 |
Europe, Middle East and Africa
| Sales | 623.7 billion yen |
|---|---|
| Number of Employees | 16,867 |
| Subsidiaries | 105 |
Asia Pacific and others
| Sales | 199.8 billion yen |
|---|---|
| Number of Employees | 13,314 |
| Subsidiaries | 43 |
(as of March 31, 2024)
Company History
Remaining close to our customers’ work and delivering new values.
1936
Establishment
Establishment
The sensitized paper division of Rikagaku Kogyo split off to be established as Riken Kankoshi Co., Ltd.
1950s
Enters office equipment field
Enters office equipment field
In 1955, we launch the Ricopy 101, Japan’s first desktop diazo-wet copier, which revolutionizes office work efficiency.
1970s
Advocates office automation concept
Advocates office automation concept
In 1973, we launch RIFAX 600S, the world’s first high-speed office facsimile machine, and advocate office automation in 1977.The notion of having machines handle routine tasks so people can do more creative work remains true today.
1990s
Digitalization and globalization
Digitalization and globalization
Shifting from analog copiers to digital multifunctional printers, cultivating networking and colorization.
2000s
Expanding services business
Expanding services business
Helping to transform work by offering information technology services and devices.
2020s
Becoming a digital services company
Becoming a digital services company
In 2020, we committed to becoming a digital services company that supports workers’ creativity. We will transform customers’ work by combining our devices, applications, and services with those of partners while remaining close to customers with an industry leading sales and support structure.
Looking Forward
Fulfillment through Work
Fulfillment through Work
At Ricoh, we empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.
Ricoh’s strengths driving work transformations
Global sales and services structure
One key strength is that we deal directly with customers through a locally grounded, global sales and service structure. We provide high value-added solutions by balancing an optimal regional presence and Group synergies.
Proprietary edge devices
We leverage our image processing, optics, and other technical expertise, development capabilities, and production capacity to develop and provide multifunctional and other devices serving as entry and exit points for text, photos, audio, video, and other analog and digital information.
Internal deployments and case studies
We deploy digital technology to transform workflows in back offices and in development, production, and other frontlines to strengthen our solutions capabilities. We also deliver value to customers by drawing on successes within the Ricoh Group.
Collaboration with partners
We collaborate with partners with various strengths to cater to national and regional market characteristics and deliver high value that aligns effectively with customer needs.
Digital professionals
We develop and acquire professionals who can use digital technology and data to create and accelerate our digital services. These people work closely with customers through our five business units to generate new value.
RICOH Smart Integration
This common Group platform makes it possible to provide high value-added services by connecting edge devices and applications from Ricoh and other companies. We address wide-ranging customer challenges by building an ecosystem centered around this platform.
Resolving Social Issues & Sustainability
In 1998, Ricoh was one of the first companies in the world to advocate environmental management.
We have since endeavored to align protecting the environment and generating profits.
By aligning ESG and business growth, we strive to resolve social issues through business.
Resolving Social Issues
Creativity from Work
To provide digital services that transform how customers work and help them with productivity improvement and value creation
Community and Social Development
To contribute to the maintenance, development, and efficiency of community and social systems. We leverage our technical expertise and customer connections to expand areas where we provide value
Zero-Carbon Society
To decarbonize the entire value chain and create business opportunities by contributing to carbon neutrality
Circular Economy
To create business opportunities by building a circular economy business model for ourselves and our customers
Sustainability
Environment
Achieving environmental conservation and profits simultaneously
| Zero-carbon |
GHG Scope 1 and 2: 63% reduction compared to FY2015 level GHG Scope 3: 40%reduction compared to FY2015 level Switch 50% of electricity used in business operations to renewable energy |
|---|---|
| Resource Conservation | Virgin material usage ratio for products: 60% or less |
Society
We are committed to providing excellence to improve the quality of living and to drive sustainability.
| Ricoh Digital Skills Level 2 ratings or above rated employees (Japan) | 4,000 |
|---|---|
| Female-held managerial position ratio | Global 20% (Japan 10%) |
Governance
Maintaining Ricoh’s corporate value on behalf of all stakeholders
| Low compliance risk Group companies | 80% or more |
|---|---|
| Digital services patent application ratio | 60% |
Line of Business
The Ricoh Group is transforming into a digital services company.
A structure in which five business units operate autonomously enables them to respond swiftly to changes in their respective markets and resolve social issues through business.
RICOH Digital Services
Office Services and Office Printing (sales)
RICOH Digital Products
Office Printing (development, production and OEM)
RICOH Graphic Communications
Commercial Printing and Industrial Printing
RICOH Industrial Solutions
Thermal Media and Industrial Products
RICOH Futures
New businesses
