The One-Person UX Team | NN/g Training Course

Maximize your impact as the sole UX professional in your organization with these strategies

Being the entire user experience team in a project or organization comes with unique challenges, such as limited time, resources, and budget, as well as creative isolation and immature UX at the organizational level. 

Overcome these challenges by learning techniques used by successful one-person UX teams. You'll learn how to make a deep impact, gain job satisfaction, produce value for your employer, and grow your team.

Who Should Attend

UX professionals who are the only UXers on a project or in their organization

What You'll Learn

01 Establish and communicate your importance
  • Explain the value of UX work and build allies
  • Educate colleagues on UX process and user pain points
  • Convey ideas clearly to non-UX colleagues to inspire action
  • Manage stakeholder feedback effectively
  • Adapt communication tactics based on audience roles, responsibilities, and power levels
  • Make a budgetary case for UX research
02 Understand better ways to manage your limited time
  • Prioritize, track, and negotiate for the most user-impactful projects
  • Avoid handling too many requests
  • Develop short and long-term strategies for growing UX
  • Demonstrate UX return on investment (ROI)
  • Advocate for growing the team through insights and delegation
03 Develop a flexible UX process
  • Balance the comprehensive UX process with your available resources
  • Create minimum viable product (MVP) versions of UX processes 
  • Align business needs and user goals
  • Assess existing UX both with user research and other evaluation techniques
  • Implement quick and cost-effective testing of designs 
  • Conduct user testing, field studies, interviews, surveys, and other proven methods as a one-person team
  • Take advantage of automated testing tools
  • Select the best research and design methods for your project

This Course Includes

  • Group exercises to learn from fellow UX pros and reinforce your learning
  • Large set of templates, including recruiting screeners, research guides, consent forms, and project tracking spreadsheets

Learn From Industry Experts

Why NN/g

What People Say About This Course

  • This is a very insightful course, packed with vital information that can be put to good use immediately. Garrett is a great presenter who interacted with the class. This is a valuable course.

    Amrita

  • The course was valuable — it covered a lot of ideas and techniques to evangelize UX and grow head count. It gave me some ideas on aligned vision, optimizing kick off meetings and growing UX presence that I believe will make a big impact in our organization.

    Cristine
    Hobsons

  • I really appreciated being given a list of tools and even a website with templates that I can use later. I checked them out briefly (I was learning) and could already see things I can use.

    Daphne
    Career Builder

  • Great, reaffirming to hear from and learn with people in the same boat as me — practical help to give structure to my role, how to prove its effectiveness and how I can be more effective myself. Plenty of new ammo to use every day.

    Susan
    Woolley Pau

Related Courses

  • Lean UX and Agile Strategies to stay user-centered in fast-paced Agile environments management

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/g profile.

Can I watch a recording of the course?

Virtual courses are live events that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/g live online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

White it's possible to attend our virtual courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.