Getting a new SIM / eSIM - myt.mobile

my.t mobile Prepay SIM

my.t mobile Prepay SIM

Enjoy the Best Mobile Network in Mauritius

Starter Pack

Rs 100*

Included in your pack

35 GB data

Rs 87 calls

150 local SMS

Premium SIM

Rs 1500*

Included in your pack

35 GB data

Rs 87 calls

150 local SMS

Tourist SIM

€15
(One-off fee)

Included in your pack

200 GB data

Rs 174 calls

Unlimited local SMS

Validity: 30 days

*One-off fee including VAT

How to get a new
SIM or eSIM?

How to get a new SIM or eSIM?

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1. Visit a shop

Go to a Telecom Shop or one of our retailers

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2. Bring along

i) Your National Identity Card or Passport

ii) A copy of your recent utility bill or any other proof of address

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Visiting Mauritius?

Book your SIM or eSIM now

Life is so much simpler with eSIM

eSIM

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Frequently Asked Questions

Recharge on my.t money app anytime, anywhere.

Open your my.t money app, click on ‘Recharge’ and select ‘Airtime’. You can recharge or buy data packs for your prepaid my.t mobile or another my.t mobile number.

 

Scratch Cards (option 1)

  • Scratch off the security panel on your my.t mobile scratch card to reveal the 14-digit number
  • Call 124
  • Choose Option 1 by pressing 1 to refill your account
  • Enter the 14-digit code of the scratch card
  • The voice prompt will give you your new credit level
  • You will receive an SMS indicating your new credit level and validity of your account.

Scratch Cards (option 2)

  • Dial *124*+ 14-digit code of the scratch card followed by #
  • A flash SMS is displayed on the mobile phone with the new balance and validity of the account
  • You will also receive an SMS indicating your new credit level and validity of your account.

ATM Recharge with selected banks (SBM, MCB, MPCB, Bank One)

  • Insert your debit or credit card in the slot of the machine
  • Input the PIN number of your debit or credit card
  • Choose your account
  • Choose transaction (Recharge)
  • Select the denomination
  • Input your mobile number
  • Confirm your mobile number
  • You will receive an SMS indicating your new credit level and validity of your account.

 

Recharge by SMS (SBM, MCB)

You will need to have a bank account with SBM or MCB and register for this service at your bank first.

Either

Send SMS "topup" on 8726 if the amount of recharge has already been decided at the time of application e.g. Rs 100

Or to recharge with a different denomination, Send SMS "topup xxx" on 8726, where xxx is the denomination of the credit (Rs50, Rs 100 and Rs300)

Or to recharge another mobile phone,

Send SMS "topup xxx ABCDEFG" on 8726, where xxx is the denomination of the credit (Rs50, Rs 100 and Rs300) and ABCDEFG is the mobile number.

SMS sent to banks to top up your phone are free.

 

Recharge with E-transfer

Want to help a friend in need by transferring some of your credit to his/her mobile?

Well, you can do it now with E-Transfer if you have a my.t mobile prepay account. Just follow the few simple steps below. Make sure you do have credit available on your mobile before starting a transfer. You can transfer between Rs20 and Rs1000 per month.

For example, if your number is 5760 XXXX and you want to transfer Rs50 to your friend whose mobile no. is 5750 XXXX

  • Send an SMS on 8500 to initiate the transfer in the form of T ‹ space › ‹ the number you wish to give credit to › ‹ space › ‹ Amount to be credited› ‹space› 0000 :
    T ‹ space › 5750XXXX ‹ space › 50 ‹ space › 0000
  • The system will check if you have enough credit and your eligibility
  • If sufficient credit is available, the transaction will be carried out.
  • Your friend's account is credited with Rs50 and your account is debited with Rs50
  • You will both receive an SMS notification confirming that everything went well SMS will cost you 60c/SMS

 

Recharge with E-voucher

You can also recharge your account at any retailer with our E-voucher system (look for the E-voucher sign), ask for an E-voucher top-up and follow the steps below:

  • Choose your E-voucher amount between Rs 10 and Rs 5,000.
  • The retailer will take your payment and do the transaction You will get an SMS notification on your phone to confirm the transaction

Option 1

  • Call 126.
  • The voice prompt will tell you your new credit level and the validity period of your account.
  • Tariff : First 7 queries free of charge (per day) ; then 60cts per query

Option 2

  • Send “query” to 8122 by SMS
  • You will receive an SMS immediately, indicating your credit level and validity of your account.
  • Tariff: Free of charge

Option 3

  • Dial *122#
  • You will receive a flash message that will have your available credit and validity of your account.
  • Tariff : Free of charge

Three days before your validity period lapses, we alert you by SMS. During those three days we also notify you of this state by a voice message each time you make a call. Your credit expires when its validity period has lapsed. That means you will no longer be able to use the remaining credit on your account. You will be in an "inactive" state and you will still receive calls. If you do not recharge your account within 60 days after your validity period has lapsed, your account will be deactivated. When deactivated you will no longer be able to recharge or receive calls.

If you have no credit on your account, you will not be able to make calls. However you will still be able to receive calls on your mobile for a period of 60 days. You may also call our callfree contact numbers:

  • 124 for recharge
  • *122# for balance enquiry

With a prepay account, you will not pay any monthly rental. You will pay only for your communication charges. 

Destination
Tariffs/minute*
Call to my.t mobile mobiles (Prepay and Postpay)
Rs 1.20
calls to my.t mobile Magic Numbers
Rs 1.00
calls to my.t fixed lines**
Rs 3.48
calls to other mobile operators
Rs 3.60
SMS
Rs 0.60 per SMS

* All prices quoted are VAT exclusive
** except for audiotex numbers e.g. 301xxxx, 302xxxx, etc