Why Choose Flybuy? | Flybuy.com

Why Choose Flybuy?

Flybuy is the leading turn-key operations platform that optimizes pickup, delivery, dine in, and loyalty. Brands are leveraging Flybuy worldwide to drive sales, save money, and reduce waste by providing actionable data  to streamline their operations and create a seamless customer experience.

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Deployed in over 50 countries & more than 30,000 locations

AI-powered

We implement AI into each trip calculation to achieve unrivaled accuracy.

Worldwide scalability

Our technology is currently installed in over 50 countries and more than 30,000 locations.

Innovation & expertise

Our team is a recognized leader in the space with over 40 location technology patents.

Privacy-focused

We are not a marketing company. Our products and developer tools are designed for user privacy first.

Flexibility

Our team excels with brands of all sizes and accommodates custom development work with our in-house engineering team.

Customer-invested

Our constant investment in research and development keeps clients at the forefront of proven trends with new functionality and client input.

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A robust platform with features to meet your needs

Location Technology
Geolocation accuracy <1 meter
Factors in traffic and other diversions into ETA calculation using AI
Continuous ETA updates from trip origin to the point a customer is waiting in a designated pick up zone
Automatic detection of a customer leaving premises
Support for iOS and Android
SDK algorithms that minimize mobile battery impacts and optimize performance
Augment SaaS offering with alternate location technology for geo-challenged areas (e.g., BLE, UWB)
Leverages multiple leading mapping and traffic providers
Up to date aerial images of the site
Dynamically create and edit store-level polygonal geolocation boundaries
Out-of-the-box dashboard for pickup notifications
Integrations into 3rd party and proprietary systems to receive customer updates
Mobile SDK
Provides location events whether the app is in the foreground or background
Location-based SMS or push messaging
Collects car details from customer and communicate to staff
Detects if a customer is attempting to pick up from the wrong location
White-labeled Web & App Experience
Out-of-the box solution for non-SDK integrated brands
Custom-branded experience hosted by Flybuy
Option to add an alternate person to collect an order
Drives app downloads from Flybuy experience into your brand app
Staff Experience
Out-of-the box staff dashboard to manage pickup and delivery orders
Integrations into existing kitchen, fulfillment, and picking software
Configurable staff alerts when customer or delivery driver is en route, nearby, arriving, and waiting in a designated area
Option to send order reminder and delay messages to customers
Visual tagging of special items (make-fresh items, commonly forgotten items)
LED tablet with light and sound alerts during the pickup journey
Marketing
Location-based notifications and advertising for customers who are nearby or at a specific place within a site
Segment campaigns by individual locations, groups of locations, or all locations
Reporting on campaign performance and engagement
Integrations into marketing and CRM platforms
Promotional messaging during the customer pickup journey
Impulse purchasing during the customer pickup journey
Complements your retail media network strategy
Support & Services
Dedicated customer success and solutions engineering team
Around-the-clock support team
Frequent program reviews
Reporting APIs
UI/UX and marketing consultative services
Privacy
CCPA and GDPR-compliant
Data is stripped of personally identifiable information after 30 days
Data is never sold
SOC 2 Type 2 certified

Better Together

We integrate with the top providers to make sure your customers have a seamless experience.

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