Flybuy Pickup | Curbside Pickup Technology

flybuy pickup

Faster Pickups & Repeat Visits

Automate the pickup experience with precise ETAs, pre-arrival alerts, and order ready times based on the customer’s location.

flybuy pickup

Ditch the guesswork and know exactly where your customers are.  

Enhance the experience for both your customers and staff with precise location insights throughout the ordering journey. With constant location updates, employees are able to prioritize the fulfillment and staging of orders based on the customer’s ETA.

flybuy staff dashboard

Delight guests with automatic check-in.

Customers are greeted with pickup instructions along their journey and when they arrive.

Welcome! Sit tight and we will be right out with your order.

Flybuy Pickup gives you access to:

Customer Journey Insight

Know where your customers are and get visibility into the customer's location when they pick up their order.

Staff Alerts

Update your staff with visual and/or audio alerts when a customer is en route, nearby, arriving, or waiting.

Precise ETAs - ETAi

Every second counts, so ETAi factors in customer behavior, including the best routes in parking lots.

Optimal User Experience

Customers receive site-specific messaging and pickup instructions, ensuring a clear and efficient experience.

Dedicated Support

A team of customer success specialists and solutions engineers monitor each location to help you meet your KPIs.

Reporting & Analytics

Receive in-depth reporting on all orders via our merchant portal or reporting API.

+ more exclusive client perks

catering optimization

Drive catering sales

 Restaurants utilizing Flybuy can now seamlessly leverage the platform for catering pickup or delivery, ensuring a more efficient and streamlined process for fulfilling large catering orders.

Through existing integrations with industry leading online ordering systems, catering orders can easily be ingested, fulfilled, and handed off without friction to the staff or customers.

catering

course correct

Less hiccups, more pickups

For those moments when guests end up at the wrong store, use Course Correct to promptly detect their arrival and send a notification guiding them to the correct location.

flybuy course correct

smart fire

Firing up efficiency with Flybuy

Transform your operations with our smart, automated system that fires orders to the kitchen at the perfect time, adjusts pickup schedules based on capacity, and keeps guests informed with real-time updates.

restaurant kitchen

voice and text check-in

Effortless check-in experience

Customers who prefer to call the store to pick up their online orders can now enjoy a faster pickup process.

  1. The customer calls or texts the number on the curbside sign. 
  2. The Flybuy virtual assistant guides them through the check-in process seamlessly.
  3. The customer is entered into the waiting state on the dashboard and the staff delivers the order.
voice and text check-in

Want to see what Flybuy can do for your top-line growth?

Try out our Revenue Impact Calculator now.

Enhance the pickup experience with the Flybuy Staff Dashboard.

Visually track orders in real-time and reduce errors with tagging features. The dashboard makes it easier for staff to stay organized, ensuring a smooth and efficient pickup experience every time.

Watch a two-minute video on the Flybuy Pickup staff and customer experience.

Flybuy optimizes the pickup experience for brands worldwide

See how Applebee's saves time and delights customers with Flybuy Pickup.

Don’t stop at Pickup. Explore ways we can make your delivery service faster.

What Customers Are Saying About Flybuy