NextRequest Public Records Software
Governments of all sizes simplify the public records and FOIA request management process from start to finish with NextRequest software, powered by CivicPlus®.
Can You Currently Fulfill FOIA Requests in a Timely Manner?
Are you able to receive public records requests through a modern portal and accept online payments?
Does your public records request software automatically detect sensitive information that could present a risk to your government agency if released?
Can you easily track records requests, communications, and document production for proof of compliance?
Is your public records request management software easy to use and purpose-built for FOIA requests?
Does your FOIA request software offer batch redaction, even across hundreds of documents or emails?
Does your public records request process increase transparency with your community?
NextRequest is a FOIA management software powered by CivicPlus® to empower agencies to receive records requests through a modern online portal, route them to staff automatically, and release records to individuals or the public at large.
Download the Solution Overview BrochureBenefits of Working with Experts in Public Records
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Award-Winning Customer Service and Support
We bring our expertise in FOIA request management processes to every customer relationship, supporting and training our government partners.
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Best-in-class Security and Compliance
We encrypt all data at rest and in transit, map to CJIS and HIPAA Security Rule controls, and have completed a SOC 2 audit.
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Start to Finish FOIA Management Processes
We modernize the entire process for receiving and tracking FOIA requests, redacting sensitive information, and releasing records.
Your Trusted Partner for Public Records Request Technology
Cities
Public Safety
Special Districts
Counties
State Agencies
Education
Features
Key Features of Public Records Software
Reminders
Receive automated email reminders and set custom notifications to ensure nothing is missed.
Redaction
Identify and redact SSNs, emails, phone numbers, and other sensitive information with ease.
Reporting
Customize recurring and ad-hoc reports and leverage visual dashboards to identify trends.
Payments
Accept payments online, send and track invoices, and calculate staff billable hours automatically.
Workflows
Coordinate across departments, set roles, and configure request routes with automated workflows.
Audit Trails
Maintain a clear audit trail so you always know the status of your requests for public records.
NextRequest Is Purpose-Built FOIA Software
Providing agencies of all sizes with the clarity to manage, collaborate, and track all FOIA requests remotely from anywhere with our public records software solution.
10.2K NextRequest users
15.4M total documents
2.5M published public documents
Trusted by 600+ Organizations to Manage Their FOIA Record Requests
From small rural counties to large metropolitan cities, our public records request software has your agency covered
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Read the case study
Janet Chapan
Sr. Deputy City Clerk
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NextRequest is web based and very easy to use. Training new users in our department has been painless.
Read the case study
Keith Guille
Public Information Officer
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We love the ease of use of NextRequest! New employees are able to jump right in and start using it.
Read the case study
Kathy M. Thake
Assistant to the Village Manager
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Our records request process was cumbersome and inefficient, now we’re paperless and easy to operate.
Read the case study
Crystal Sprague
Court Administrator for the Kansas City, Kansas Municipal Court
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If we didn’t have one specific system that could receive all of our records requests, I think it would be extremely cumbersome to track every request.
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Sergio Uribe
Corporal, Orange County Sheriff's Office
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NextRequest has been very user friendly for myself, my colleagues, and for members of the public.
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Marcus Millen
Records Management Specialist
Public Records Management Resources to Help You Achieve Your Goals
Frequently Asked Questions
What is FOIA?
The Freedom of Information Act (FOIA) is a law that provides the public the right to request access to records from any federal agency.
States in the US have similar state-level laws to enforce residents’ rights to request records. These are commonly referred to as public records laws, open records laws, or sunshine laws, in addition to FOIA laws.
What types of information need to be redacted from FOIA requests?
When records requested contain sensitive information, agencies need to redact it before they send the records out. Examples include:
- Personal information
- Emails and phone numbers
- Medical records
- Social security number (SSN)
How does NextRequest handle document redaction?
NextRequest public records software offers a powerful feature called RapidReview. NextRequest RapidReview is the most advanced document redaction on the market.
RapidReview offers true draft and bulk redaction, setting it apart from other redaction tools.
Draft redactions are autosaved, and you can move, edit, or delete them. Timestamps show when actions were taken, and teammates can pick up where you left off. Finalize redactions when you’re ready, individually or through bulk actions.
With bulk redaction, you can redact information from not one but hundreds of documents at one time, make comments, and give reasons for batches of redactions. When documents are ready, you can take bulk actions to move, delete, download, zip, finalize, or release many documents at once.
Where is NextRequest data hosted?
NextRequest stores and manages data in highly secure data centers operated by Amazon, which implements industry-leading security measures. Amazon’s certifications include ISO 27001, FISMA, and SOC, among others.
Ready to Simplify Your Records Request Processes?
Request a live demonstration of NextRequest public records request software today.
I estimate that I spend at least 50% less time fulfilling a request with NextRequest compared to how we were doing it before.