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Evolved OSS/BSS Solutions For Service Providers

Operations Focused, Open Architecture Platform

Streamlining Business Operations For More Than 50 Years

CDG Elements is a SaaS-delivered, open architecture OSS/BSS platform that empowers service providers offering broadband, data, utility, and interconnect services to create the optimal service ecosystem for growing their customer base, improving their BI, and deploying AI/ML and automation technologies to increase their operational efficiencies and revenue streams.

About Us

We are operator owned, operator managed, and dedicated to revolutionizing the telecommunications industry through delivering operator-driven, innovative, open architecture OSS/BSS solutions that empower our clients to deliver exceptional services to their customers.

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Who We Serve

We serve Tier 3 to Tier 1 service providers (ILECs, CLECs, ISPs, BSPs, transport providers, cable providers, MSOs, electric co-ops, and RBOCs) who offer fiber internet, wireline, DSL, cable, wireless, VoIP, MDU, IPTV, enterprise, utilities, interconnection, or other general services.

Clients range from fewer than 1,000 to more than 26 million subscribers.

Subscriber and Interconnect Elements

Operate

Operations, provisioning, ticketing, and order management

Evolve

Business intelligence, insights, reporting, and analytics

Manage

Subscriber care, POS, system configuration, and member management

Engage

Subscriber connect, support, generative AI, and engagement

Bill

Record and batch processing, rating, invoicing, and fullfillment

Interconnect

Industry-leading carrier wholesale service ordering and billing

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WHAT’S NEW WITH CDG?

Catch up on the latest happenings with CDG and our partners

CDG Launching Elements Platform for Service Providers and Carriers

CDG Launching Elements Platform for Service Providers and Carriers Champaign, IL – Communications Data Group (CDG) is pleased to announce the upcoming launch of its newly named OSS/BSS platform, Elements, for managing and invoicing subscriber, enterprise, wholesale,...

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UPCOMING EVENTS

Mar 10-13

Pioneer Story Connect
St Augustine, FL

Mar 24-26

ICA Annual Meeting and Expo
Des Moines, IA

Apr 1-3

TCEI Expo
Belton, TX

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Our customers think we are pretty great…

MINDFORD

"Laura is always very helpful and patient when I need help with CABS issues. She is very quick to respond to my emails and calls and does an excellent job explaining things and making sure any issues we have are resolved."

CONSOLIDATED COMMUNICATIONS

"We especially appreciate our Product Support Representative and the programming staff who have always been ready and willing to help us. Their positive attitudes make working with CDG a true pleasure; many times they go above and beyond to help with our goals."

NEXGEN

"I use this product daily, it is my main tool for my job and I really enjoy how user friendly it is and easy it is to navigate. It keeps my records and I can search for past or recent events or records I need to review. Very good product. Keep up the great work on such a great product."

PEMTEL

"CDG is a great company to work with. During our conversion Regina was great to answer my questions and help me understand our "new system." CDG is very prompt with answering our questions and helping with whatever is needed."

MINFORD

"I have had nothing but positive experiences with CDG. We have dealt with Mary, Niki and Myra and they have all been wonderful! I consider them more like a friend than work acquaintance."

CITIZENS TELEPHONE CORPORATION

"Using CDG's MBS billing software [has] made my job easier and smoother. I can process twice as many service orders with MBS than I did with our old system. I have loved MBS from the start, and with the upgrades and improvements that CDG keeps making, it just gets better!"

NEXGEN

"I absolutely love CDG! They consistently work with me to make improvements to their product that fits OUR needs, I love it! They are fast to help always. Myra is the greatest :)"

FLAT ROCK

"I have been working with CDG and its predecessor Bank of IL for the past 43 years. The billing and support have always been excellent. We have never missed a billing cycle."

TDS TELECOM

"CDG has been a trusted vendor of ours for more than 20 years. CDG's willingness to listen to our requests in addition to developing solutions that address industry changes make the CDG [BDS-I] system a robust and flexible billing platform that continues to meet our billing needs."

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Have questions? Want to see a demo? Interested in knowing more about CDG Elements?

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