Burton Pass Along Takeback Program | Return Used Gear | Burton Snowboards US

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READY FOR MORE

Pass Along

Looking to sell or buy used gear? Burton Pass Along is our sustainable marketplace where you can trade in gear you no longer need or buy top-quality used equipment.

READY FOR MORE

Pass Along

Looking to sell or buy used gear? Burton Pass Along is our sustainable marketplace where you can trade in gear you no longer need or buy top-quality used equipment.

Trade In or Trade Up

The Pass Along Program helps keep aging outerwear and gear on the hill for as long as possible. Whether you’re trading in for credit or shopping sustainably, the Pass Along Program gives gently-used items more laps in the mountains.

Trade In or Trade Up

The Pass Along Program helps keep aging outerwear and gear on the hill for as long as possible. Whether you’re trading in for credit or shopping sustainably, the Pass Along Program gives gently-used items more laps in the mountains.

How it Works

Trade it In

Trade in your gently-used Burton or Analog gear or outerwear.

Earn Credit

Receive credit for future purchases or donate to The Chill Foundation.

Pass Along

Eligible gear will be cleaning, tuned, and resold to the next rider in line.

EARN CREDIT FOR YOUR UPGRADE

Trade In

Outgrown your outerwear? Ready to ride something new? Trade in your gently-used gear and receive credit for future purchases. Get started online or bring your gear to any U.S. Flagship store.

EARN CREDIT FOR YOUR UPGRADE

Trade In

Outgrown your outerwear? Ready to ride something new? Trade in your gently-used gear and receive credit for future purchases.

SHOP TOP-QUALITY USED GEAR

Trade Up

Find gently used Burton gear and keep the adventure going.

SHOP TOP-QUALITY USED GEAR

Trade Up

Find gently used Burton gear and keep the adventure going.

PRODUCT CIRCULARITY

FOR THE PLANET

The future of sustainable businesses is circular.

FREQUENTLY ASKED QUESTIONS

How does trade in work?

We accept new and gently used Burton and Analog snowboards and outerwear (snow jackets, snow pants, snow bibs and snow one-pieces) that function properly and are in very good, clean, reusable condition. Only snowboards from the 2013 season onward and outerwear from the 2018 season onward are eligible. In exchange, we give you a gift card credit that can be used toward purchases at Burton Flagship retail stores and on Burton.com. Products that are traded in will be prepared and listed for resale. Used gear that is mailed in and does not meet program requirements, will not be returned. Please see program details before sending your items in to ensure they meet these requirements.

Cancel, change, return order

You can cancel or update some components of your order at any time before your order is processed. If you are not satisfied with your purchase, you can return within 30 days of the purchase date for refund. Items must be returned in the condition that they were originally received. Customers are responsible for return shipping.


To cancel, update, or return an order, email support@burtonpassalong.zendesk.com

Exchanges & warranty

We are not able to process exchanges, rather you can return your product for refund and place a new order. While our used products have plenty of life still in them, they will not be eligible for Burton’s traditional warranty program.

Where do you deliver? 

Burton ships via UPS anywhere in the contiguous United States. We do not ship to Alaska, Hawaii, or Puerto Rico.

When will my order be delivered? 

All orders are shipped via UPS and you’ll receive your tracking number when your shipping label is created. It may take 24 hours after your shipping label is created for UPS to update your tracking info.


If you have specific shipping requirements, please contact our support team by emailing support@burtonpassalong.zendesk.com

Have More Questions?

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