Braze Customer Engagement Platform

There’s never been a better time to be a better marketer.

Data is flowing and channels are growing. Customers are demanding the world, while AI is already transforming it. Manage it all with the right customer engagement platform.

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MADE TO SCALE WITH COMPANIES OF ALL SIZES

Customers don’t have campaigns, they have conversations.

A majority of customers want personalized experiences from companies. Absolutely none of them want to be sold to. That’s why the move from totally-siloed campaigns to fully-orchestrated journeys is so darn important. Here’s how we’re helping organizations on their journey.

Data done right.

Start building stronger first-party relationships.

Customers are giving you their data. What are you giving them in return? How about highly personalized, customized experiences? With Braze, you can.

A phone display an IAM simple survey.

AI for Growth.

Employ BrazeAI™, the world’s smartest marketing advisor.

As you learn Braze, BrazeAI™ learns your brand, helping you to create on-brand content and creative, personalize journeys, and double down on winning strategies that multiply returns.

Elements from the the Braze Sage AI interface connected to parts a push notification they control.

Build a Better Path.

Manage campaigns. Move to journey orchestration.

No matter where you are today, highly-intelligent, always-on journey orchestration is where you’ll want to be tomorrow. See how Braze is helping brands of all sizes modernize their marketing approach.

An example of an engagement campaign built with Canvas Flow.

Cross-Channel Your Creativity.

Never be on fewer channels than your customers.

Whether you start with email or another channel, you’ll want to keep expanding to keep up with customers. See how cross-channel marketing on a single platform can drive revenue and steer your team toward the future.

A list of messaging channels supported by Braze

As Real Time As It Gets.

Understand the real price of not operating in real time.

It’s a simple fact: Batch-and-blast campaigns leave money on the table. Discover the ROI-generating power of just-in-time, just-for-you messaging. Delivered with sub-second speed.

An example back-in-stock alert push notification

Growth. Simply and Securely Delivered.

Secure in the now, steeled for what comes next.

Whether it’s advancements in global privacy and security regulations, or your own influx of data, we take pride in keeping you safe as you create, test and grow. Learn more about how we keep our customers ahead of the compliance and scalability curves.

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~2.2 Trillion messages in sent in one year. 6 billion monthly active users.

Your brand has a message, how you deliver it matters.

Hear from brands who are using Braze to find a voice that is now finding its way to customers.

Increase Lifetime Value

Dive into the craft of customer engagement.

Any skill worth learning requires knowledge, inspiration and of course the right technology. Find it all here and start building your craft.

Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.