Security Operations at
our Core

Trained analysts and proven processes power the SOC that delivers our MDR service.

24x7x365 Security Operations Center

Located in Stow, Ohio, the Binary Defense SOC operates 24 hours a day, 365 days a year to protect and defend our clients. Staffed with Level 1, 2, and 3 analysts, our SOC team monitors and responds to threats as soon as they are identified.

Clearly defined processes, response playbooks, and escalation procedures ensure you get the information they need when they need it.

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man looking at his cybersecurity app on the phone

Customizable Incident Handling Procedures

Incident Handling Procedures are developed with each client to ensure appropriate handling and escalation of incidents. The procedures outline and define:

Actions taken by the SOC pre and post escalation

Post escalation activities requiring client input and action

Automated actions by the Binary Defense SOAR

Client-specific customizations in the workflow

The Ultimate Defense

Thorough Investigations, Actionable Insights

Binary Defense leverages Threat Intelligence, Technology, and Analyst Expertise to conduct exhaustive analysis, including attack reconstruction and synthesis, to identify key Indicators of Compromise across the Cyber Kill Chain and provide detailed, actionable information to clients.

Analyst Toolkit

Analysts have access to the technologies and tools they need to perform their job at the highest level.

Threat Intelligence

Our Threat Intelligence team regularly collects, processes, and disseminates Threat Intelligence. This intelligence is centralized in our Threat Intelligence Platform so analysts can easily access the information they need.

Response Playbook

Response playbooks developed for each client allow analysts to take pre-approved response and containment actions to quickly respond to threats.

After an investigation is complete, the findings and mitigation recommendations are escalated to the client based on agreed upon escalation procedures. Each escalated investigation includes:

Executive summary of the activity

Full Cyber Kill Chain analysis

Supporting context

Tactical mitigations

Our analysts remain on standby to provide support as needed after the investigation is complete. Clients can contact our SOC by phone, chat, portal, or email.

The Binary Defense SOC is first class and does a thorough job with analysis, whitelisting and alerting us of potential problems. Over a short period of time, the SOC learnt our environments (3 distinct locations, 2 in the US and one overseas), closes alerts they’re familiar with and only escalates what’s absolutely necessary.

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Why Binary Defense?

Our SOC, An Extension of Your Team

Our goal is to not only protect your business from threats, but partner with your team to improve your overall security maturity. To that end, we meet with clients regularly to collaborate and share feedback.

Tactical Meetings

Weekly or Bi-weekly
Focused on service delivery
Topics include: Escalation summary, alert volume, notable investigations, open service requests
Address any concerns, access issues, or areas to focus on

Monthly Metric Reviews

We provide a monthly reporting package that delivers accurate measurement of threat, risk, impact and effectiveness
Review volume metrics, SLA attainment, and KPIs
Analyze tactical and strategic trends to help improve security maturity
Provide threat intelligence updates

Quarterly Business Reviews

Strategic meeting to review performance and demonstrate how Binary Defense is contributing to improving your security posture and overall success
Review the current state of the program, including KPIs, financials, areas for improvement
Set goals and objectives for us to achieve in the next quarter

Benefits of our SOC

24x7x365 monitoring and analysis

Real-time threat detection and response

Access to a team of security experts

Customizable solutions designed for your environment

Detailed, Actionable reports and insights

More cost-effective than hiring in house

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Experience the Power of Our SOC

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Security Operations at our Core