Belkin US Product Returns and Replacements Frequently Asked Questions

Last Updated (April 12, 2024)

Fast, safe, and cost-effective—purchasing directly from Belkin.com could be the best decision you'll make when upgrading your tech. Whether you want to return a purchase made on Belkin.com or want to request a warranty replacement, Belkin makes it easy.

What is Belkin’s Return Policy?

All purchases made directly on Belkin.com are covered by a 30-day no-hassle return warranty. No matter the reason you can return your Belkin product purchased on Belkin.com back to Belkin for a replacement or refund.

Visit https://www.belkin.com/support/returns/ to begin the return process. Returns are only available for purchases made on Belkin.com within 30 days of purchase. A valid Belkin.com order number is required.

Frequently Asked Questions

Do I need a Belkin.com account to return my Belkin product?	While a Belkin.com account is not required to request a return, it is recommended to help streamline the process. A Belkin.com account has multiple benefits including: Managing your account information Tracking your active orders Viewing your order history Easily process a return Easily process a refund Manage your wish lists Manage your email subscriptions
What is the difference between a Return, a Warranty Replacement, and a Connected Equipment Warranty Claim?	Returns are available for Belkin products purchased directly from Belkin.com. You can return your product to Belkin for any reason within 30 days of ordering. A warranty Replacement allows you to exchange your Belkin product that is deemed faulty for a new or refurbished replacement unit if the product is under its warranty period. A Connected Equipment Warranty Claim is reserved for Belkin power products that have a Connected Equipment Warranty. The Connected Equipment Warranty covers damage to your devices connected to the Belkin Product.
What is Belkin’s Product Warranty Policy?	Belkin warrants that your Product won’t be faulty and that it will look, and work as advertised under normal use during its Warranty Period. Warranty periods vary by product. For more information about product warranties and what is and isn’t covered, visit https://www.belkin.com/legal/warranty-center/.
What is Belkin’s Connected Equipment Warranty Policy?	Belkin’s Connected Equipment Warranty offers added peace of mind by covering equipment that is connected to a Belkin power product. If your device is damaged by an electrical charge while properly connected Belkin product covered by a Connected Equipment Warranty, Belkin will repair or replace it up to a value designated for your product. For more information on Connected Equipment Warranties, visit https://www.belkin.com/support-article/?articleNum=46037.
How do I request a Warranty Replacement of my Belkin product?	Belkin warrants that our products are free from defects in materials and workmanship. If after verifying you found out that your Belkin product is defective and requires replacement, you may contact us through our https://www.belkin.com/support/returns/.
How do I file a Connected Equipment Warranty claim with Belkin?	If your device is damaged by an electrical charge while properly connected Belkin product covered by a Connected Equipment Warranty, you can file a Connected Equipment Warranty claim by filling out our claims form. Visit https://belkin.my.salesforce-sites.com/forms/ClaimSubmission to get started.
Do I need to include the box, manual, disk, and power adapter when returning a product to Belkin?	While this could vary depending on the product and return reason, we suggest you send everything that originally came in the box. Also, you will need to include a copy of your receipt and your RMA or Claim number clearly visible on and in the package.
Do I need an RMA number to return my Belkin product?	Yes. All returns to Belkin require an RMA number. If your product does not have an RMA number, it will be returned to you. If you are filing a Connected Equipment Warranty claim you will be provided with a Claim ID number to reference rather than an RMA number. You do not need to request a Warranty Replacement when filing a Connected Equipment Warranty claim.
Where can I find information on the Warranty period of my Belkin product?	Visit https://www.belkin.com/legal/warranty-center/ to find the warranty document for your product. Warranty coverage and duration vary by product and location.
What does “Lifetime” refer to in Belkin’s Lifetime Product Warranty?	When we say "lifetime warranty", we are referring to the life of the product, not the life of the buyer or any other individual. Over time, products will become worn and obsolete, and materials and parts will wear down or may become unusable due to advances in technology. A lifetime product warranty, therefore, means that the product, over its reasonable life span, will work the way it is supposed to under normal conditions and use. Taking all these factors into account, we have determined that the reasonable life span of this product is five years from the date of your purchase of the product. Please be assured that support for Belkin products remains available through the existing Belkin support channels and that we will continue to honor all valid warranties for Belkin products.
How can I get in touch with Belkin support regarding my product or return?	Visit https://www.belkin.com/support-center/ to find out how to contact our Technical and customer support teams, find your order information, request a replacement or find support documentation for your Belkin product.