Alert Logic 24/7 Managed SOC

The Impact of Alert Logic’s Security Operations Center

A security operations center (SOC) staffed by highly skilled cybersecurity professionals who monitor IT environments around the clock is a crucial component of any managed security services solution. By selecting Alert Logic to provide your security solution, you gain access to our trusted SOC experts as an extension of your team, alleviating the burden of managing an in-house SOC and the associated costs. Imagine having a team of elite cybersecurity pros monitoring your IT environment 24/7 — Alert Logic’s security operations center (SOC) makes that a reality. Our SOC experts become an extension of your team, giving you top-tier protection without the hassle and high costs of running an in-house SOC. When you partner with us, you can breathe easier knowing you’re backed by trusted professionals. Check out some of the biggest cybersecurity challenges organizations are facing today:

Attacks are increasing

With an increasing amount of data, applications, systems, and other assets stored in vulnerable cloud environments, threat actors are stealing massive volumes of customer and enterprise data. Often, these thefts result in extortion attempts for ransom, leading to significant financial losses and reputational harm.

As organizations become more complex, so, too, are cyberattacks

Today’s IT environments that often include public cloud, private cloud, and on-premises assets are not only more complex but increase security vulnerabilities that attackers can identify and exploit.

Global shortage of cybersecurity talent
 

Hiring skilled cybersecurity professionals with the expertise to safeguard your organization is a significant challenge. Even with a qualified in-house team, keeping them updated on the latest security trends and advancements requires continuous training, which can be both complex and costly.

Learn more: Closing the Cybersecurity Talent Gap [Guide]

 

New app development far outpaces security

Time to value is critical for organizations working to stay ahead of market demands and meet customer expectations. With the rapid development of new applications and workflows, security can be an afterthought. Businesses often only consider security when a problem emerges, which usually results in higher costs.

Traditional-style attacks still make impact

Despite the increasing sophistication of security attacks, threat actors still rely on traditional methods to penetrate critical systems and exfiltrate sensitive data. Phishing, ransomware, and other malware attacks continue to be common types of breaches, and organizations must continue to employ best practices to guard against them.

Building an internal SOC is expensive

On average, a fully staffed security operations center requires at least 11 full-time employees, which is challenging considering the global industry shortage in personnel. The costs to hire, salaries, ongoing training, turnover, and the security toolset can be cost-prohibitive for many organizations.

Learn more: Is an In-House, DIY SOC Right for Your Organization? [Solution Brief]

Features of the Alert Logic SOC

At Alert Logic, our team of highly experienced cybersecurity professionals work with your organization to craft a security strategy that fits your specific needs. Our SOC is part of our broader solution, which provides you with the platform, personnel, expertise, and experience you need to detect, investigate, respond to, and mitigate threats before they do damage to your business.

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Centralized Security Platform

A comprehensive dashboard onsolidates security alerts, analysis, recommendations, and other threat intelligence, enabling you to easily navigate the threat landscape and take swift action to mitigate risks.

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Team of Cyber Risk Experts

Alert Logic’s designated team of cyber risk experts always have an eye on your IT environment.

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Complements Your Existing Security Program

Our managed security services work in tandem with your in-house security team, processes, and operations to strengthen and optimize your capabilities and help meet your identified security outcomes.

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Unrivaled Cloud Security Expertise

Our solutions were built for the cloud and are supported by a team with the skills, experience, and expertise to monitor your security infrastructure no matter how complex or difficult.

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The Alert Logic Approach

We take a holistic approach to managed security solutions, providing organizations with 24/7, end-to-end security coverage so they can feel confident knowing every serious attempt to breach their systems will be detected and thwarted. Here’s a look at our process:

  • Collect: We collect massive volumes of raw data from across your entire security stack, including packets, logs, and HTTP/HTTPs.
  • Inspect: We conduct routine assessments of your raw data to draw out any observations of note that could point to a security alert.
  • Analyze: We perform a full analysis of all security alerts to learn the nature of each alert and possibly elevate them to incident status.
  • Investigate: We investigate all incidents to understand the seriousness of each one and judge whether further action is needed.
  • Escalate & notify: We classify all threats and validate incidents. If any high or critical incidents arise, we call your security team within 15 minutes of detection with remediation guidance.
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Benefits of our Managed SOC

Complete & comprehensive threat analysis

Our team performs a comprehensive analysis of your security detection systems and log data, carefully evaluating the legitimacy of each security alert. You’ll only be notified if a genuine threat is identified, freeing your team from the hassle of dealing with false positives. This allows you to focus your resources solely on addressing real security risks.

24/7 coverage for maximum peace of mind

Cybersecurity breaches can occur at any time, but the team at Alert Logic is always prepared. With cybersecurity professionals stationed around the globe, we ensure continuous monitoring of your threat detection and incident response protocols, 24/7. No matter when cybercriminals attempt to strike, we’ve got you covered.

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Resource savings

One of the key advantages of partnering with Alert Logic is gaining access to a trusted team of cybersecurity experts equipped with the latest insights and tools to strengthen your security posture. This allows you to save valuable resources typically allocated to cybersecurity and redirect them toward other revenue-generating initiatives.

Customized security approach

Alert Logic recognizes that each organization faces its own distinct security challenges. That’s why our solutions are customized to meet the specific security needs of every asset in your infrastructure, ensuring you have the protection needed to defend against and mitigate potential threats.

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“We saw benefit in Alert Logic the first day we switched on the first appliance and started monitoring. Literally within 15 minutes, our Alert Logic SOC analyst called us to make us aware of some security threats and vulnerabilities that they detected right away.”

Edward Merrett

Security Operations and Incident Response Manager, McArthur Glen

“But what really is the win from my perspective is the great customer service we get. Trust me, I deal with a lot of companies of a similar size or bigger or smaller and as far as I’m concerned, Alert Logic is as good as it can get.”

Ian Whitwell

Assistant Director of Business Transformation & Technology, Muir Grop

“Our current team would have to be twice the size to be able to give ourselves the kind of coverage that we’re getting with Alert Logic.”

Cheng Zhou

Director of Site Reliability Engineering, Iodine Software

SOC FAQs

Need more information about our security operations center to help you guide your decision? Browse our FAQs index for answers to some of the cybersecurity industry’s most frequently asked questions:

What is a managed SOC?

Our managed SOC is an integral element of our solutions, where our expert team manages your threat detection and incident response processes. With our SOC, your organization has the flexibility to protect your critical systems without the added costs that come with building your own teams and infrastructure.

What are the benefits of your SOC?

With a SOC as part of your managed security solution, you can offload many internal security costs while still safeguarding the security of your enterprise and data. You then can refocus those savings to other areas of your business to help drive innovation and fuel growth.

What’s the difference between a SOC and SIEM?

SIEM (security information and event management) is a security solution that gives organizations insights into potential security threats across business networks via centralized collection and analysis of normalized security data pulled from a variety of systems. Whereas SIEM aims to detect attacks, having a SOC as part of your managed security solution goes further to exposes vulnerabilities within a system, application logs, analyzing user behavior and activity which can lead to early indications of an attack.

Learn more: SIEM Solutions for Security: What Vendors Won’t Tell You [Whitepaper]

How does pricing work?

We build our detection & response pricing, which includes our managed SOC, to meet your desired security outcomes in a cost-effective, scalable way. As there are no hidden fees, unexpected charges or cost uncertainty, you’ll be able to predictability budget for security.

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