Abstract
Crowdfunding is now established as a valid alternative to conventional methods of financing for startups. Unfortunately, to date, research has not investigated how backers can be encouraged to support entrepreneurs beyond funding. The aim of this study is to design and evaluate certain design elements for reward-based crowdfunding platforms that can engage backers in co-creational activities for product development. The study uses a design science research (DSR) approach and the theoretical concept of psychological ownership to inform a new design and then experimentally test that design. The results suggest that the derived artifacts positively influence co-creational activities in crowdfunding and that feelings of psychological ownership play an important mediating role. The contribution of this research is threefold. First, this paper extends crowdfunding’s application potential from merely a method of financing to a method of value creation with customers for product development. Second, the study advances DSR by applying a new DSR approach that shows whether a design performs as hypothesized by theory. Third, this research allows the exploration of backers’ individual behavior as opposed to their collective behavior.
Similar content being viewed by others
Notes
In the following we will refer to backers mostly as potential customers since in reward-based crowdfunding most supporters are potential buyers of the product.
Pre-selling refers to a process where users/backers can acquire the rights for a certain product or the rights associated with a certain product (i.e., the product itself or the rewards discussed earlier) even before it has been produced.
These product reviews can be provided by early users who test the product before others or by special communities who, due to their thematic interest, report and review certain new products.
This was done to account for users who are likely to skip textual information and focus more on visual cues such as ratings.
References
Adamson RE (1952) Functional fixedness as related to problem solving: a repetition of three experiments. J Exp Psychol 44(4):288–291
Agrawal A, Catalini C, Goldfarb A (2015) Crowdfunding: geography, social networks, and the timing of investment decisions. J Econ Manag Strateg 24(2):253–274
Ahlers GK, Cumming D, Günther C, Schweizer D (2015) Signaling in equity crowdfunding. Entrep Theor Pract 39(4):955–980
Allison TH, Davis BC, Short JC, Webb JW (2015) Crowdfunding in a prosocial microlending environment: examining the role of intrinsic versus extrinsic cues. Entrep Theor Pract 39(1):53–73
Avey JB, Avolio BJ, Crossley CD, Luthans F (2009) Psychological ownership: theoretical extensions, measurement and relation to work outcomes. J Organ Behav 30(2):173–191
Bandura A (1997) Self-efficacy: the exercise of control. Macmillan, New York
Bayus BL (2013) Crowdsourcing new product ideas over time: an analysis of the Dell IdeaStorm community. Manag Sci 59(1):226–244
Beaglehole E (1932) A study in social psychology. Macmillan, New York
Beaulieu T, Sarker S, Sarker S (2015) A conceptual framework for understanding crowdfunding. Commun Assoc Inf Syst 37(1):1–31
Beggan JK, Brown EM (1994) Association as a psychological justification for ownership. J Psychol 128(4):365–380
Belleflamme P, Lambert T (2014) Crowdfunding: some empirical findings and microeconomic underpinnings. Forum Financ 4:288–296
Belleflamme P, Lambert T, Schwienbacher A (2014) Crowdfunding: tapping the right crowd. J Bus Ventur 29(5):585–609
Bradford CS (2012) Crowdfunding and the federal securities laws. Columbia Bus Law Rev 2012(1):1–150
Braet O, Spek S, Pauwels C (2013) Crowdfunding the movies: a business analysis of crowdfinanced moviemaking in small geographical markets. J Media Bus Stud 10(1):1–23
Brem A, Bilgram V, Marchuk A (2017) How crowdfunding platforms change the nature of user innovation—from problem solving to entrepreneurship. Technol Forecast Soc Change 144:348–360
Bretschneider U, Leimeister JM (2017) Not just an ego-trip: exploring backers’ motivation for funding in incentive-based crowdfunding. J Strateg Inf Syst 26(4):246–260
Bretschneider U, Leimeister JM, Mathiassen L (2015) IT-enabled product innovation: customer motivation for participating in virtual idea communities. Int J Prod Dev 20(2):126–141
Burtch G, Chan J (2019) Investigating the relationship between medical crowdfunding and personal bankruptcy in the United States: evidence of a digital divide. Manag Inf Syst Q 43(1):237–262
Burtch G, Ghose A, Wattal S (2013) An empirical examination of the antecedents and consequences of contribution patterns in crowd-funded markets. Inf Syst Res 24(3):499–519
Burtch G, Hong Y, Liu D (2018) The role of provision points in online crowdfunding. J Manag Inf Syst 35(1):117–144
Calic G, Mosakowski E (2016) Kicking off social entrepreneurship: how a sustainability orientation influences crowdfunding success. J Manag Stud 53(5):738–767
Chan CS, Parhankangas A (2017) Crowdfunding innovative ideas: how incremental and radical innovativeness influence funding outcomes. Entrep Theor Pract 41(2):237–263
Chen Y, Xie J (2005) Third-party product review and firm marketing strategy. Mark Sci 24(2):218–240
Cholakova M, Clarysse B (2015) Does the possibility to make equity investments in crowdfunding projects crowd out reward-based investments? Entrep Theor Pract 39(1):145–172
Clauss T, Breitenecker RJ, Kraus S, Brem A, Richter C (2018) Directing the wisdom of the crowd: the importance of social interaction among founders and the crowd during crowdfunding campaigns. Econ Innov New Technol 27(8):709–729
Colombo MG, Franzoni C, Rossi-Lamastra C (2015) Internal social capital and the attraction of early contributions in crowdfunding. Entrep Theor Pract 39(1):75–100
Compeau DR, Higgins CA (1995) Application of social cognitive theory to training for computer skills. Inf Syst Res 6(2):118–143
Courtney C, Dutta S, Li Y (2017) Resolving information asymmetry: signaling, endorsement, and crowdfunding success. Entrep Theor Pract 41(2):265–290
Cumming D, Leboeuf G, Schwienbacher A (2015) Crowdfunding models: keep-it-all vs. all-or-nothing. SSRN scholarly paper no ID 2447567:41
Dahan E, Hauser JR (2002) The virtual customer. J Prod Innov Manag 19(5):332–353
Davis LW, Metcalf GE (2016) Does better information lead to better choices? Evidence from energy-efficiency labels. J Assoc Environ Resour Econ 3(3):589–625
Davis FD, Bagozzi RP, Warshaw PR (1989) User acceptance of computer technology: a comparison of two theoretical models. Manag Sci 35(8):982–1003
Davis BC, Hmieleski KM, Webb JW, Coombs JE (2017) Funders’ positive affective reactions to entrepreneurs’ crowdfunding pitches: the influence of perceived product creativity and entrepreneurial passion. J Bus Ventur 32(1):90–106
Di Gangi PM, Wasko M (2009) Steal my idea! Organizational adoption of user innovations from a user innovation community: a case study of Dell IdeaStorm. Decis Support Syst 48(1):303–312
Dickert S, Ashby NJ, Dickert A (2018) Trading under the influence: the effects of psychological ownership on economic decision-making. In: Peck J, Shu SB (eds) Psychological ownership and consumer behavior. Springer, Cham, pp 145–163
Drover W, Wood MS, Zacharakis A (2017) Attributes of angel and crowdfunded investments as determinants of VC screening decisions. Entrep Theor Pract 41(3):323–347
Franke N, Schreier M, Kaiser U (2010) The “I designed it myself” effect in mass customization. Manag Sci 56(1):125–140
Fuchs C, Prandelli E, Schreier M (2010) The psychological effects of empowerment strategies on consumers’ product demand. J Mark 74(1):65–79
Füller J, Matzler K (2007) Virtual product experience and customer participation: a chance for customer-centred, really new products. Technovation 27(6):378–387
Furby L (1976) The socialization of possession and ownership among children in three cultural groups: Israeli kibbutz, Israeli city, and American. Piagetian Res Compil Comment 8:95–127
Furby L (1978) Possession in humans: an exploratory study of its meaning and motivation. Soc Behav Pers Int J 6(1):49–65
Gerber EM, Hui J (2013) Crowdfunding: motivations and deterrents for participation. ACM Trans Comput Hum Interact 20(6):34
Gerber EM, Kuo PY (2012) Design principles: crowdfunding as a creativity support tool. In: Kuo P-Y, Gerber E (eds) CHI’12 extended abstracts on human factors in computing systems. ACM, New York, pp 1601–1606
Gierczak MM, Bretschneider U, Haas P, Blohm I, Leimeister JM (2016) Crowdfunding: outlining the new era of fundraising. In: Brüntje D, Gajda O (eds) Crowdfunding in Europe: state of the art in theory and practice. Springer, Cham, pp 7–23
Giones F, Oo P (2017) How crowdsourcing and crowdfunding are redefining innovation management. In: Brem AVE (ed) Revolution of innovation management. Palgrave Macmillan, London, pp 43–70
Giudici G, Nava R, Rossi Lamastra C, Verecondo C (2012) Crowdfunding: the new frontier for financing entrepreneurship? SSRN scholarly paper no ID 2157429:13
Griffin ZJ (2012) Crowdfunding: fleecing the American masses. Case West Res J Law Technol Internet 4:375
Griffin M, Babin BJ, Attaway JS (1996) Anticipation of injurious consumption outcomes and its impact on consumer attributions of blame. J Acad Mark Sci 24(4):314–327
Haas P, Blohm I, Leimeister JM (2014) An empirical taxonomy of crowdfunding intermediaries. In: International conference on information systems, Auckland 2014:18
Hammon L, Hippner H (2012) Crowdsourcing. Bus Inf Syst Eng 4(3):163–166. https://doi.org/10.1007/s12599-012-0215-7
Hevner A, Chatterjee S (2010) Design science research in information systems. Design research in information systems. Springer, New York, pp 9–22
Hippel E (2001) User toolkits for innovation. J Prod Innov Manag 18(4):247–257
Hippel E, Katz R (2002) Shifting innovation to users via toolkits. Manag Sci 48(7):821–833
Hong Y, Hu Y, Burtch G (2018) Embeddedness, prosociality, and social influence: evidence from online crowdfunding. Manag Inf Syst Q 42(4):1211–1224
Iyer R, Khwaja AI, Luttmer EF, Shue K (2015) Screening peers softly: inferring the quality of small borrowers. Manag Sci 62(6):1554–1577
Jiang Z, Benbasat I (2004) Virtual product experience: effects of visual and functional control of products on perceived diagnosticity and flow in electronic shopping. J Manag Inf Syst 21(3):111–147
Jiang Y, Ho Y-C, Yan X, Tan Y (2018) Investor platform choice: herding, platform attributes, and regulations. J Manag Inf Syst 35(1):86–116
Kahneman D, Knetsch JL, Thaler RH (1991) Anomalies: the endowment effect, loss aversion, and status quo bias. J Econ Perspect 5(1):193–206
Kohler T, Fueller J, Matzler K, Stieger D, Füller J (2011) Co-creation in virtual worlds: the design of the user experience. MIS Q 35(3):773–788
Kuechler B, Vaishnavi V (2008) On theory development in design science research: anatomy of a research project. Eur J Inf Syst 17(5):489–504
Kuppuswamy V, Bayus BL (2017) Does my contribution to your crowdfunding project matter? J Bus Ventur 32:72–89
Leimeister JM, Huber M, Bretschneider U, Krcmar H (2009) Leveraging crowdsourcing: activation-supporting components for IT-based ideas competition. J Manag Inf Syst 26(1):197–224
Leung MD, Sharkey AJ (2013) Out of sight, out of mind? Evidence of perceptual factors in the multiple-category discount. Organ Sci 25(1):171–184
Ley A, Weaven S (2011) Exploring agency dynamics of crowdfunding in start-up capital financing. Acad Entrep J 17(1):85–110
Lin M, Viswanathan S (2015) Home bias in online investments: an empirical study of an online crowdfunding market. Manag Sci 62(5):1393–1414
Lin M, Prabhala NR, Viswanathan S (2013) Judging borrowers by the company they keep: friendship networks and information asymmetry in online peer-to-peer lending. Manag Sci 59(1):17–35
Lipusch N, Dellermann D, Oeste-Reiß S, Ebel P (2018) Innovating beyond the fuzzy front end: how to use reward-based crowdfunding to co-create with customers. In: Hawaii international conference on system sciences, Waikoloa, pp 4202–4211
Locke J, Laslett P (1988) Locke: two treatises of government student edition. Cambridge University Press, Cambridge
Lukkarinen A, Teich JE, Wallenius H, Wallenius J (2016) Success drivers of online equity crowdfunding campaigns. Decis Support Syst 87:26–38
Majchrzak A, Malhotra A (2013) Towards an information systems perspective and research agenda on crowdsourcing for innovation. J Strateg Inf Syst 22(4):257–268
March ST, Smith GF (1995) Design and natural science research on information technology. Decis Support Syst 15(4):251–266
Mason W, Suri S (2012) Conducting behavioral research on Amazon’s mechanical turk. Behav Res Methods 44(1):1–23
McClelland DC (1951) Measuring motivation in phantasy: the achievement motive. In: Guetzkow H (ed) Groups, leadership and men. Carnegie Press, Pittsburgh, pp 191–205
Meyskens M, Bird L (2015) Crowdfunding and value creation. Entrep Res J 5(2):155–166
Mitra D (2012) The role of crowdfunding in entrepreneurial finance. Delhi Bus Rev 13(2):67
Mollick E (2014) The dynamics of crowdfunding: an exploratory study. J Bus Ventur 29(1):1–16
Mollick E, Nanda R (2015) Wisdom or madness? Comparing crowds with expert evaluation in funding the arts. Manag Sci 62(6):1533–1553
Moss TW, Neubaum DO, Meyskens M (2015) The effect of virtuous and entrepreneurial orientations on microfinance lending and repayment: a signaling theory perspective. Entrep Theor Pract 39(1):27–52
Mutengezanwa M, Gombarume FB, Njanike K, Charikinya A (2011) The impact of micro finance institutions on the socioeconomic lives of people in Zimbabwe. Ann Univ Petroşani Econ 11:161–170
Nambisan S (2002) Designing virtual customer environments for new product development: toward a theory. Acad Manag Rev 27(3):392–413
Niehaves B, Ortbach K (2016) The inner and the outer model in explanatory design theory: the case of designing electronic feedback systems. Eur J Inf Syst 25(4):303–316. https://doi.org/10.1057/ejis.2016.3
Ondrejka C (2007) Collapsing geography (second life, innovation, and the future of national power). Innov Technol Gov Glob 2(3):27–54
Peffers K, Tuunanen T, Rothenberger MA, Chatterjee S (2007) A design science research methodology for information systems research. J Manag Inf Syst 24(3):45–77
Pierce JL, Kostova T, Dirks KT (2003) The state of psychological ownership: integrating and extending a century of research. Rev Gen Psychol 7(1):84–107
Piller FT, Walcher D (2006) Toolkits for idea competitions: a novel method to integrate users in new product development. R&D Manag 36(3):307–318
Prelinger E (1959) Extension and structure of the self. J Psychol 47(1):13–23
Rochberg-Halton EW (1980) Cultural signs and urban adaptation: the meaning of cherished household possessions. Doctoral dissertation, ProQuest information and learning
Roma P, Gal-Or E, Chen RR (2018) Reward-based crowdfunding campaigns: informational value and access to venture capital. Inf Syst Res 29(3):679–697
Roser T, DeFillippi R, Samson A (2013) Managing your co-creation mix: co-creation ventures in distinctive contexts. Eur Bus Rev 25(1):20–41
Rudmin FW, Berry JW (1987) Semantics of ownership: a free-recall study of property. Psychol Rec 37(2):257–268
Sayama M, Sayama H (2011) Positive stereotyping and multicultural awareness: an online experiment. Curr Res Soc Psychol 16(6):1–13
Schweitzer FM, Buchinger W, Gassmann O, Obrist M (2012) Crowdsourcing: leveraging innovation through online idea competitions. Res Technol Manag 55(3):32–38. https://doi.org/10.5437/08956308X5503055
Seybold PB (2006) Outside innovation: how your customers will co-design the future of your business. Collins, New York
Sheehan K, Pittman M (2016) Amazon’s mechanical turk for academics: the HIT handbook for social science research. Melvin & Leigh, Irvine
Siering M, Koch J-A, Deokar AV (2016) Detecting fraudulent behavior on crowdfunding platforms: the role of linguistic and content-based cues in static and dynamic contexts. J Manag Inf Syst 33(2):421–455
Simons A, Kaiser LF, vom Brocke J (2019) Enterprise crowdfunding: foundations, applications, and research findings. Bus Inf Syst Eng 61(1):113–121. https://doi.org/10.1007/s12599-018-0568-7
Sonenshein S, Herzenstein M, Dholakia UM (2011) How accounts shape lending decisions through fostering perceived trustworthiness. Organ Behav Hum Decis Proc 115(1):69–84
Stanko MA, Henard DH (2016) How crowdfunding influences innovation. MIT Sloan Manag Rev 57(3):15
Stanko MA, Henard DH (2017) Toward a better understanding of crowdfunding, openness and the consequences for innovation. Res Policy 46(4):784–798
Stone RW, Henry J (2003) The roles of computer self-efficacy and outcome expectancy in influencing the computer end-user’s organizational. Adv Top End User Comput 2:38–54
Tapscott D, Williams AD (2008) Wikinomics: How mass collaboration changes everything. Penguin, New York
Thaler R (1980) Toward a positive theory of consumer choice. J Econ Behav Organ 1(1):39–60
Thies F, Wessel M, Benlian A (2014) Understanding the dynamic interplay of social buzz and contribution behavior within and between online platforms—evidence from crowdfunding. In: Proceedings of the 35th international conference on information systems, Auckland
Thies F, Wessel M, Benlian A (2016) Effects of social interaction dynamics on platforms. J Manag Inf Syst 33(3):843–873
Thies F, Wessel M, Benlian A (2018) Network effects on crowdfunding platforms: exploring the implications of relaxing input control. Inf Syst J 28(6):1239–1262
Van Dyne L, Pierce JL (2004) Psychological ownership and feelings of possession: three field studies predicting employee attitudes and organizational citizenship behavior. J Organ Behav 25(4):439–459
Weil S (1952) The need for roots: prelude to a declaration of duties towards mankind. Routledge, New York
Wessel M, Thies F, Benlian A (2017) Opening the floodgates: the implications of increasing platform openness in crowdfunding. J Inf Technol 32(4):344–360
Williams RL, Cothrel J (2000) Four smart ways to run online communities. MIT Sloan Manag Rev 41(4):81–91
Zhang J, Liu P (2012) Rational herding in microloan markets. Manag Sci 58(5):892–912
Zhao Y, Zhu Q (2014) Evaluation on crowdsourcing research: current status and future direction. Inf Syst Front 16(3):417–434
Zhu F, Zhang X (2010) Impact of online consumer reviews on sales: the moderating role of product and consumer characteristics. J Mark 74(2):133–148
Zvilichovsky D, Danziger S, Steinhart Y (2018) Making-the-product-happen: a driver of crowdfunding participation. J Interact Mark 41:81–93
Author information
Authors and Affiliations
Corresponding author
Additional information
Accepted after three revisions by Oliver Hinz.
Rights and permissions
About this article
Cite this article
Lipusch, N., Dellermann, D., Bretschneider, U. et al. Designing for Crowdfunding Co-creation. Bus Inf Syst Eng 62, 483–499 (2020). https://doi.org/10.1007/s12599-019-00628-w
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12599-019-00628-w