Abstract
Collaborative logistics, logistics-based networks, focused logistics, and distributed adaptive logistics refer to innovative approaches to logistics planning/execution encompassing automated, adaptive technologies, and proactive human collaboration. Because these approaches are collaborative and distributed in nature, they create novel challenges for coordination and collaboration within socio-technical systems, which encompass the collaborative technologies, the people or machines engaged in collaboration, and the social context of collaboration and coordination. The present challenges need to be met by theoretical models incorporating multidisciplinary perspectives in the study of collaboration. The current paper introduces a collaboration framework which may inform the design and implementation of collaborative technologies and systems, to include distributed logistics teams, from a socio-technical perspective.
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Ritter, J., Lyons, J.B. & Swindler, S.D. Large-scale coordination: developing a framework to evaluate socio-technical and collaborative issues. Cogn Tech Work 9, 33–38 (2007). https://doi.org/10.1007/s10111-006-0060-x
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DOI: https://doi.org/10.1007/s10111-006-0060-x