Abstract
We summarise our approach and results of analysing a real-life event log taken from a loan application process in a Dutch financial institute. We mine the control-flow model and analyse different variants of the process statistically and with dotted charts. This allows us to conclude performance properties of the historic execution of the process. Furthermore we examine the resources assigned to different process steps.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Molka, T., Gilani, W., Zeng, X.-J.: Dotted Chart and Control-Flow Analysis for a Loan Application Process, Report for BPI Challenge 2012 (2012), http://www.win.tue.nl/bpi2012/lib/exe/fetch.php?media=molka.pdf
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Molka, T., Gilani, W., Zeng, XJ. (2013). Dotted Chart and Control-Flow Analysis for a Loan Application Process. In: La Rosa, M., Soffer, P. (eds) Business Process Management Workshops. BPM 2012. Lecture Notes in Business Information Processing, vol 132. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36285-9_26
Download citation
DOI: https://doi.org/10.1007/978-3-642-36285-9_26
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-36284-2
Online ISBN: 978-3-642-36285-9
eBook Packages: Computer ScienceComputer Science (R0)