Abstract
An ePetition is a petition that gathers support electronically. The review of existing ePetition cases reveals that the real impact of current ePetition practices is difficult to be addressed and evaluated. This difficulty is also due to the lack/incompleteness of specific and unified methodologies for the evaluation of ePetition results. In this framework, the authors in this chapter are firstly presenting an overview of existing methodologies for the evaluation and assessment of ePetition approaches. Then, they propose a unified and complete methodology for the in-depth evaluation of an ePetition approach. The last part of the chapter is devoted to the presentation of the main results from the real-life application of this evaluation methodology, in the context of an FP7-funded project.
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Notes
- 1.
- 2.
http://cordis.europa.eu/fetch?CALLER=PROJ_ICT_TEMP&ACTION=D&CAT=PROJ&RCN=57463. Accessed 20 Sep 2011.
- 3.
http://cordis.europa.eu/search/index.cfm?fuseaction=proj.document&PJ_RCN=4850479. Accessed 20 Sep 2011.
- 4.
- 5.
http://www.qualeg.eupm.net/my_spip/index.php. Accessed 20 Sep 2011.
- 6.
http://www.webocrat.sk/webocrat/index.jsp?id=2. Accessed 20 Sep 2011.
- 7.
http://www.demo-net.org/. Accessed 20 Sep 2011.
- 8.
http://www.ep-momentum.eu/. Accessed 10 Sep 2011.
- 9.
http://en.wikipedia.org/wiki/Web_analytics. Accessed 10 Sep 2011.
- 10.
http://en.wikipedia.org/wiki/Usability_testing. Accessed 10 Sep 2011.
- 11.
http://en.wikipedia.org/wiki/Theory_of_planned_behavior. Accessed 10 Sep 2011.
- 12.
http://en.wikipedia.org/wiki/SERVQUAL. Accessed 10 Sep 2011.
- 13.
http://www.ep-empower.eu/. Accessed 5 Sep 2011.
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Acknowledgements
eMPOWER ‘Empowering citizens to influence the decision making and policy formulation on environmental issues’ was an eParticipation trial project co-funded by the European Commission under the EU eParticipation Preparatory Action. The authors would like to thank the whole eMPOWER consortium for their work and collaboration.
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Ergazakis, K., Askounis, D., Kokkinakos, P., Tsitsanis, A. (2012). An Integrated Methodology for the Evaluation of ePetitions. In: Charalabidis, Y., Koussouris, S. (eds) Empowering Open and Collaborative Governance. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-27219-6_3
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