Abstract
Understanding IT organization is essential for ensuring a successful transformation phase in IT outsourcing deals. We present a model of IT organization, a methodology for deriving it – based both on ethnography and data mining - and a suite of tools for representing and visualizing the model, and to help design changes to bring the organization from its current (AS-IS) state to a desired (TO-BE) state, along with tools for comparing models of organizations based on qualities and characteristics that are expected to have a bearing on the success of the IT transformation step.
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Bartolini, C. et al. (2010). Understanding IT Organizations. In: Margaria, T., Steffen, B. (eds) Leveraging Applications of Formal Methods, Verification, and Validation. ISoLA 2010. Lecture Notes in Computer Science, vol 6415. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16558-0_41
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DOI: https://doi.org/10.1007/978-3-642-16558-0_41
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