Abstract
This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical. The Austrian e-Government strategy, the decisionmakers and IT solution providers must understand the needs of all stakeholders and provide viable solutions accordingly.
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© 2010 ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering
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Edelmann, N., Hoechtl, J., Parycek, P. (2010). e-Government Readiness, Strategy and Two Different User Groups - in Austria. In: Sideridis, A.B., Patrikakis, C.Z. (eds) Next Generation Society. Technological and Legal Issues. e-Democracy 2009. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 26. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-11631-5_23
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DOI: https://doi.org/10.1007/978-3-642-11631-5_23
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-11629-2
Online ISBN: 978-3-642-11631-5
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