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Empower a Team’s Product Vision with LEGO® SERIOUS PLAY®

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  • First Online:
Product-Focused Software Process Improvement (PROFES 2015)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 9459))

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Abstract

This paper investigates how software development teams and their products can be influenced by the use of service design tools. More specifically, a case study incorporating LEGO® SERIOUS PLAY® workshops was conducted in collaboration with Steeri Oy, a company that develops customer relationship software. Two workshops were held with two different software development teams, with the aim of creating a shared vision of the product within the team. The workshops provided the teams with many new insights into their product’s problems and opportunities, a common language of metaphors with which to communicate, and a holistic view of the product, including their role in the system. These LEGO SERIOUS PLAY workshops, as examples of a service design tool in use, illustrate their value in unlocking valuable insights and team potential.

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References

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Acknowledgement

The authors would like to extend their gratitude to the articipants of the workshops and Steeri itself for the willingness to experiment with new approaches. They also acknowledge the financial support of TEKES as part of the Need for Speed (N4S) program. LEGO® SERIOUS PLAY® is a registered trademark of The LEGO Group.

Author information

Authors and Affiliations

  1. Aalto University, Helsinki, Finland

    Danielle Pichlis, Stefanie Hofemann & Mikko Raatikainen

  2. Steeri Oy, Helsinki, Finland

    Juho Sorvettula & Calle Stenholm

Authors
  1. Danielle Pichlis
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  2. Stefanie Hofemann
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  3. Mikko Raatikainen
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  4. Juho Sorvettula
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  5. Calle Stenholm
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Corresponding author

Correspondence to Danielle Pichlis .

Editor information

Editors and Affiliations

  1. Norwegian Univ. of Science and Technol., Trondheim, Norway

    Pekka Abrahamsson

  2. Free University of Bolzano, Bolzano, Italy

    Luis Corral

  3. University of Oulu, Oulu, Finland

    Markku Oivo

  4. Free University of Bolzano, Bozen, Italy

    Barbara Russo

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© 2015 Springer International Publishing Switzerland

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Pichlis, D., Hofemann, S., Raatikainen, M., Sorvettula, J., Stenholm, C. (2015). Empower a Team’s Product Vision with LEGO® SERIOUS PLAY® . In: Abrahamsson, P., Corral, L., Oivo, M., Russo, B. (eds) Product-Focused Software Process Improvement. PROFES 2015. Lecture Notes in Computer Science(), vol 9459. Springer, Cham. https://doi.org/10.1007/978-3-319-26844-6_15

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  • DOI: https://doi.org/10.1007/978-3-319-26844-6_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-26843-9

  • Online ISBN: 978-3-319-26844-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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