Abstract
Smart Cities have received a significant amount of attention in recent years. The East London Smart City Public Safety Project aims to use citizens as an information source in order to report qualitative data in a natural language format. In order for this approach to be successful, an appropriate means of motivating citizens to contribute their observations voluntarily is necessary, and thus the aim of this paper. Motivational factors are identified through a survey administered to participants who have reported public safety matters. The survey is based on the constructs of the Theory of Planned Behaviour, namely: Attitude Toward Participation, Subjective Norm and Perceived Behavioural Control. From this study, it emerges that attitude toward reporting public safety matters and societal pressures are the most relevant factors determining a citizen’s motivation to report public safety matters.
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© 2015 Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
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Piderit, R., Flowerday, S., McLean, S. (2015). Motivating Citizens to Contribute to the Smart City: A Public Safety Case Study. In: Giaffreda, R., Cagáňová, D., Li, Y., Riggio, R., Voisard, A. (eds) Internet of Things. IoT Infrastructures. IoT360 2014. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 151. Springer, Cham. https://doi.org/10.1007/978-3-319-19743-2_20
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DOI: https://doi.org/10.1007/978-3-319-19743-2_20
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