Abstract
Trust is a social phenomenon that impacts the situation awareness of individuals and indirectly their decision-making. However, most of the existing computational models of situation awareness do not take interpersonal trust into account. Contrary to those models, this study introduces a computational, agent-based situation awareness model incorporating trust to enable building more human-like decision making tools. To illustrate the proposed model, a simulation case study has been conducted in the airline operation control domain. According to the results of this study, the trustworthiness of information sources had a significant effect on airline operation controller’s situation awareness.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Aydoğan, R., Lo, J.C., Meijer, S.A., Jonker, C.M.: Modeling network controller decisions based upon situation awareness through agent-based negotiation. In: Meijer, S.A., Smeds, R. (eds.) ISAGA 2013. LNCS, vol. 8264, pp. 191–200. Springer, Heidelberg (2014)
Barrick, M.R., Mount, M.K.: The big five personality dimensions and job performance: a meta-analysis. Pers. Psychol. 1(44), 1–26 (1991)
Bruce, P.J.: Understanding Decision-Making Processes in Airline Operations Control. Ashgate, Burlington (2011)
Byrne, D., Clore, G., Smeaton, G.: The attraction hypothesis: do similar attitudes affect anything? J. Pers. Soc. Psychol. 51(6), 1167–1170 (1986)
Endsley, M.R.: Towards a theory of situation awareness in dynamic systems. Hum. Factors 37(1), 32–64 (1995)
Endsley, M.R.: Theoretical underpinnings of situation awareness: a critical review. In: Endsley, M.R., Garland, D.J. (eds.) Situation Awareness Analysis and Measurement. Lawrence Erlbaum Associates, Mahwah (2000)
Falcone, R., Castelfranchi, C.: Generalizing trust: inferencing trustworthiness from categories. In: Falcone, R., Barber, S.K., Sabater-Mir, J., Singh, M.P. (eds.) TRUST 2008. LNCS (LNAI), vol. 5396, pp. 65–80. Springer, Heidelberg (2008)
Farrahi, K., Zia, K., Sharpanskykh, A., Ferscha, A., Muchnik, L.: Agent perception modeling for movement in crowds. In: Demazeau, Y., Ishida, T., Corchado, J.M., Bajo, J. (eds.) PAAMS 2013. LNCS (LNAI), vol. 7879, pp. 73–84. Springer, Heidelberg (2013)
Golbeck, J.A.: Computing and applying trust in web-based social networks. Ph.D. thesis, College Park, MD, USA (2005)
Hoogendoorn, M., Van Lambalgen, R.M., Treur, J.: Modeling situation awareness in human-like agents using mental models. In: Proceedings of the Twenty-Second International Joint Conference on Artificial Intelligence, IJCAI 2011, vol. 2, pp. 1697–1704. AAAI Press (2011)
Josang, A., Ismail, R., Boyd, C.: A survey of trust and reputation systems for online service provision. Decis. Support Syst. 43(2), 618–644 (2007). Emerging Issues in Collaborative Commerce
Klein, G.: Sources of Power: How People Make Decisions. MIT Press, Cambridge (1998)
Morita, P.P., Burns, C.M.: Understanding interpersonal trust from a human factors perspective: insights from situation awareness and the lens model. Theor. Issues Ergon. Sci. 15(1), 88–110 (2014)
ODonovan, J., Jones, R.E., Marusich, L.R., Teng, Y., Gonzalez, C., Höllerer, T.: A model-based evaluation of trust and situation awareness in the diners dilemma game. In: Proceedings of the 22nd Behavior Representation in Modeling & Simulation (BRIMS) Conference, pp. 11–14 (2013)
Parasuraman, R., Sheridan, T.B., Wickens, C.D.: Situation awareness, mental workload, and trust in automation: viable, empirically supported cognitive engineering constructs. J. Cogn. Eng. Decis. Making 2(2), 140–160 (2008)
Rouse, W., Morris, N.: On looking into the black box: prospects and limits in the search for mental models. Technical report 85–2, Center for Man-Machine Systems Research (1985)
Salmon, P.M., Stanton, N.A., Walker, G.H., Jenkins, D.P.: What really is going on? review of situation awareness models for individuals and teams. Theor. Issues Ergon. Sci. 9(4), 297–323 (2008)
Sensoy, M., Yilmaz, B., and Norman, T.J.: Stage: Stereotypical trust assessment through graph extraction. Comput. Intell. (2014)
So, R., Sonenberg, L.: Situation awareness in intelligent agents: foundations for a theory of proactive agent behavior. In: IEEE/WIC/ACM International Conference on Intelligent Agent Technology, (IAT 2004), pp. 86–92 (2004)
Teng, Y., Jones, R., Marusich, L., O’Donovan, J., Gonzalez, C., Hollerer. T.: Trust and situation awareness in a 3-player diner’s dilemma game. In: 2013 IEEE International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support (CogSIMA), pp. 9–15, February 2013
Tenney, Y.J., Pew, R.W.: Situation awareness catches on: what? so what? now what? Rev. Hum. Factors Ergon. 2, 1–34 (2006)
Winter, F., Kataria, M.: You are who your friends are: An experiment on trust and homophily in friendship networks. Jena Economic Research Papers 2013–044, Friedrich-Schiller-University Jena, Max-Planck-Institute of Economics, October 2013
Acknowledgments
We thank Soufiane Bouarfa for his involvement and contribution in the development of the paper and especially the case study.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this paper
Cite this paper
Aydoğan, R., Sharpanskykh, A., Lo, J. (2015). A Trust-Based Situation Awareness Model. In: Bulling, N. (eds) Multi-Agent Systems. EUMAS 2014. Lecture Notes in Computer Science(), vol 8953. Springer, Cham. https://doi.org/10.1007/978-3-319-17130-2_2
Download citation
DOI: https://doi.org/10.1007/978-3-319-17130-2_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-17129-6
Online ISBN: 978-3-319-17130-2
eBook Packages: Computer ScienceComputer Science (R0)