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Social Robots for Service Environments in Academia

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HCI International 2024 Posters (HCII 2024)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 2114))

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Abstract

The increase of social robots in services has generated academic interest in their design and development to enhance human-robot interaction across various contexts, from home assistance to educational and medical environments. Design criteria increasingly explore the software development aspect, but interdisciplinary focus on sustainability also pursues hardware improvement for human-robot interaction in contexts ranging from home assistance to medical environments. With this background, the research question arises: What key features should be considered for the development of a social robot in academia? A systematic metadata review according to PRISMA of 698 studies from the SCOPUS database was conducted, selecting 10 relevant ones to explore functions and applications that allow characterizing hardware and software in the design of social robots for development in academia. Preliminary results indicate a focus on creating smarter, safer, and more adaptable robots, utilizing advances in hardware and software such as flexible electronics and artificial intelligence. It is concluded that the balance between hardware and software proposes the prototyping of a robotic platform with LiDAR/ROS technology, flexible electronics, and ultralightweight material structure, for sustainable, low-power consumption, and low-cost developments. Collaboration among researchers, educators, and developers is crucial to create educational social robots that are both useful and accepted.

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Authors and Affiliations

  1. Centro de Investigación en Mecatrónica y Sistemas Interactivos – MIST, Universidad Indoamérica, Av. Machala y Sabanilla, Quito, 170103, Ecuador

    Mireya Zapata

  2. Facultad de Ciencias Empresariales, Av. Quito km. 1 1/2 vía a Santo Domingo de los Tsáchilas, Quevedo, Ecuador

    Jorge Álvarez-Tello

  3. Centro de Innovación Social y Desarrollo, Quito, Ecuador

    Jorge Álvarez-Tello

Authors
  1. Mireya Zapata
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  2. Jorge Álvarez-Tello
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Correspondence to Jorge Álvarez-Tello .

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Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

  3. Foundation for Research and Technology - Hellas (FORTH), Heraklion, Crete, Greece

    Stavroula Ntoa

  4. University of Central Florida, Orlando, FL, USA

    Gavriel Salvendy

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Zapata, M., Álvarez-Tello, J. (2024). Social Robots for Service Environments in Academia. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2024 Posters. HCII 2024. Communications in Computer and Information Science, vol 2114. Springer, Cham. https://doi.org/10.1007/978-3-031-61932-8_48

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  • DOI: https://doi.org/10.1007/978-3-031-61932-8_48

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  • Online ISBN: 978-3-031-61932-8

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