Abstract
As autonomous agents become more capable and widely deployed, teams of human and agent members will be seen more frequently. Ad hoc human-agent teams, formed with team members without prior experience with current teammates and deployed only for a limited number of interactions, will find diverse applications in dynamic environments. We focuses on ad-hoc team scenarios pairing human with agent where both need to assess and adapt to the capabilities and expertise of partner to maximize team performance. We investigate influence of different agent expertise distributions on effectiveness of such ad-hoc teams. We designed, implemented, and experimented with an environment in which human-agent teams repeatedly collaborate to complete heterogeneous task sets where agent and human expertise vary over different task types. Several hypotheses about effect of complementarity of team members on team performance and human satisfaction are evaluated.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
Agent expertise is simulated by flipping a coin with success probability of \(P_t\).
References
Brinkman, W.P.: Design of a questionnaire instrument. In: Handbook of Mobile Technology Research Methods, pp. 31–57. Nova Publishers (2009)
Genter, K., Agmon, N., Stone, P.: Role-based ad hoc teamwork. In: Proceedings of the Plan, Activity, and Intent Recognition Workshop at the Twenty-Fifth Conference on Artificial Intelligence (PAIR-11) , August 2011
Gervits, F., Thurston, D., Thielstrom, R., Fong, T., Pham, Q., Scheutz, M.: Toward genuine robot teammates: improving human-robot team performance using robot shared mental models. In: AAMAS, pp. 429–437 (2020)
Gladstein, D.L.: Groups in context: a model of task group effectiveness. Adm. Sci. Q. 29, 499–517 (1984)
Green, S.G., Taber, T.D.: The effects of three social decision schemes on decision group process. Organ. Behav. Hum. Perform. 25(1) (1980)
Hafızoğlu, F.M., Sen, S.: The effects of past experience on trust in repeated human-agent teamwork. In: Proceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems, pp. 514–522 (2018)
Lai, V., Tan, C.: On human predictions with explanations and predictions of machine learning models: a case study on deception detection. In: Proceedings of the Conference on Fairness, Accountability, and Transparency, pp. 29–38 (2019)
Larson, L., DeChurch, L.A.: Leading teams in the digital age: four perspectives on technology and what they mean for leading teams. Leadersh. Q. 31(1), 101377 (2020)
Mathieu, J.E., Hollenbeck, J.R., van Knippenberg, D., Ilgen, D.R.: A century of work teams in the journal of applied psychology. J. Appl. Psychol. 102(3), 452 (2017)
Mosteo, A.R., Montano, L.: A survey of multi-robot task allocation. Instituto de Investigacin en Ingenierła de Aragn (I3A), Tech. Rep (2010)
Puranam, P., Alexy, O., Reitzig, M.: What’s “new” about new forms of organizing? Acad. Manag. Rev. 39(2), 162–180 (2014)
Reinig, B.A.: Toward an understanding of satisfaction with the process and outcomes of teamwork. J. Manag. Inf. Syst. 19(4), 65–83 (2003)
Shoham, Y., Leyton-Brown, K.: Multiagent Systems: Algorithmic, Game-Theoretic, and Logical Foundations. Cambridge University Press, Cambridge (2008)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Abuhaimed, S., Sen, S. (2023). Influence of Expertise Complementarity on Ad Hoc Human-Agent Team Effectiveness. In: Aydoğan, R., Criado, N., Lang, J., Sanchez-Anguix, V., Serramia, M. (eds) PRIMA 2022: Principles and Practice of Multi-Agent Systems. PRIMA 2022. Lecture Notes in Computer Science(), vol 13753. Springer, Cham. https://doi.org/10.1007/978-3-031-21203-1_46
Download citation
DOI: https://doi.org/10.1007/978-3-031-21203-1_46
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-21202-4
Online ISBN: 978-3-031-21203-1
eBook Packages: Computer ScienceComputer Science (R0)