A Better Shopping Experience Through Intelligent Lists: Mobile Application and Service Design to Improve the Financial Lives of Young Adults

Abstract

Nowadays, many young adults who become independent lack the necessary financial knowledge and experience to succeed. This paper introduces a service called ListSmart which is aimed at helping young people create and manage shopping lists, save more on their purchases, and give them a seamless shopping experience in physical stores. Due to their lack of experience, they spend and save money inefficiently. We seek to design a smart shopping list application that can influence millennials and Gen Z and encourage them to build healthier financial lives. Through a user-centered design approach, we researched young adults and their financial behavior by reviewing existing literature, sending two rounds of surveys and user evaluations. From our research, we have created four main features: intelligent shopping suggestions, budgeting capabilities, the ability to link with local stores, and a list-sharing platform. With these features, we seek to explore how smart shopping lists budgeting tools can improve the financial lives of young people in the modern age.