Abstract
Stereotypes and scripts guide human perception and expectations in everyday life. Research has found that a robot’s appearance influences the perceived fit in different application domains (e.g. industrial or social) and that the role a robot is presented in predicts its perceived personality. However, it is unclear how the surroundings as such can elicit a halo effect leading to stereotypical perceptions. This paper presents the results of an experimental study in which 206 participants saw 8 cartoon pictures of the robot Pepper in different application domains in a within-subjects online study. Results indicate that the environment a robot is placed in has an effect on the users’ evaluation of the robot’s warmth, competence, status in society, competition, anthropomorphism, and morality. As the first impression has an effect on users’ expectations and evaluation of the robot and the interaction with it, the effect of the application scenarios has to be considered carefully.
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Acknowledgments
The presented work was partly supported by the Institute of Positive Computing (322-8.03.04-127491) funded by the Federal Ministry of Education and Research Germany. The authors thank all participants, as well as colleagues for their support: Elias Kyewski, Pasquale Hinrichs, Anna-Marie Schweizer, Lara Oldach, Noémi Tschiesche, Uwe Handmann. Presentation of this work is funded by the initiative for quality improvement in teaching of the Institute of Computer Science.
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Straßmann, C., Eimler, S.C., Kololli, L., Arntz, A., van de Sand, K., Rietz, A. (2022). Effects of the Surroundings in Human-Robot Interaction: Stereotypical Perception of Robots and Its Anthropomorphism. In: Salvendy, G., Wei, J. (eds) Design, Operation and Evaluation of Mobile Communications. HCII 2022. Lecture Notes in Computer Science, vol 13337. Springer, Cham. https://doi.org/10.1007/978-3-031-05014-5_30
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