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Business Process Improvement in Industry 4.0: An Interorganizational Perspective

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Business Process Management Workshops (BPM 2021)

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Abstract

Industry 4.0 calls for end-to-end digital integration of supply chains and a new boundary-spanning logic of process design. The shift is from shared operation to shared transformation. Design science research was chosen to (1) propose an approach for interorganizational business processes improvement in decentralized contexts of Industry 4.0 (IOBP 4.0) and (2) draft a BPMN extension for IOBP 4.0. The results are relevant to guide the fourth industrial revolution with increasingly shared and digitalized business processes. For theory, our work contributes to the emerging business process management logic of digital transformation: support for coordinated touchpoints, flexible infrastructure, and empowered participants. For practice, we propose a continuous improvement approach for IOBP 4.0 that ensures manufacturing visibility in collaboration networks. Managing the punctuated equilibrium of boundary-spanning business processes will be a priority for this decade.

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Acknowledgments

This work is co-funded by national funds through the FCT - Foundation for Science and Technology, I.P., within the scope of the project CISUC - UID/CEC/00326/2020 and by European Social Fund, through the Regional Operational Program Centro 2020.

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Authors and Affiliations

  1. University of Coimbra, CISUC, DEI, Coimbra, Portugal

    Vítor Hugo Ribeiro, João Barata & Paulo Rupino Cunha

Authors
  1. Vítor Hugo Ribeiro
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  2. João Barata
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  3. Paulo Rupino Cunha
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Corresponding author

Correspondence to Vítor Hugo Ribeiro .

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Editors and Affiliations

  1. Sapienza University of Rome, Rome, Italy

    Andrea Marrella

  2. University of St. Gallen, St. Gallen, Switzerland

    Barbara Weber

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Ribeiro, V.H., Barata, J., Cunha, P.R. (2022). Business Process Improvement in Industry 4.0: An Interorganizational Perspective. In: Marrella, A., Weber, B. (eds) Business Process Management Workshops. BPM 2021. Lecture Notes in Business Information Processing, vol 436. Springer, Cham. https://doi.org/10.1007/978-3-030-94343-1_22

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  • DOI: https://doi.org/10.1007/978-3-030-94343-1_22

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