Abstract
The exponential growth of the urban population made cities to feel the obligation to guarantee liveable conditions for all citizens who seek them. The creation of new models of cities and the interconnection between the services they offer became a pressing need. With the technological advancements, all this integration lead cities to scale to the concept of Smart City. This paper focuses on the perspective of the citizen. When asked about how smart the cities where they live, few citizens know it, and, even more, when asked about how participative they are, the answer is null or ineffective. Their perspective is being neglected in public matters, either governmental or environmental. Therefore, it is essential to carry out a comprehensive study that allows understanding how the citizen becomes an integral element of the city where he lives, studies, works, or visits. Inclusive cities use technological platforms that motivate citizens to stay or visit the city, thus contributing to citizen inclusion. It is crucial to understand the best digital approach to meet citizens’ needs in the city to take advantage of what the city has to offer.
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Acknowledgements
This work is funded by National Funds through the FCT - Foundation for Science and Technology, I.P., within the scope of the project Ref. UIDB/05583/2020. Furthermore, we would like to thank the Research Centre in Digital Services (CISeD) and the Polytechnic of Viseu for their support.
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Magalhães, M., Duarte, R.P., Oliveira, C., Pinto, F.C. (2021). The Role of the Smart Citizen in Smart Cities. In: Gervasi, O., et al. Computational Science and Its Applications – ICCSA 2021. ICCSA 2021. Lecture Notes in Computer Science(), vol 12952. Springer, Cham. https://doi.org/10.1007/978-3-030-86973-1_21
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