Exemplification of Assessing Human Centered Design Processes from ISO 9241-220 | SpringerLink
Skip to main content
Springer Nature Link
Log in

Exemplification of Assessing Human Centered Design Processes from ISO 9241-220

  • Conference paper
  • First Online:
Human Interaction, Emerging Technologies and Future Applications III (IHIET 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1253))

  • 3119 Accesses

Abstract

The human centered design (HCD) process assessment model (PAM) is intended for use when performing conformational assessments of the process capability on the development of interactive systems. The HCD processes reference model (PRM) specified in ISO 9241-220 together with the rules of how to assess the processes defined in HCD-PAM must be applied when performing an HCD process assessment. In this paper, the HCD-PAM applying the HCD-PRM is exemplified by a practical example of assessing the HCD.3.4.2 process.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
¥17,985 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
JPY 3498
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
JPY 22879
Price includes VAT (Japan)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
JPY 28599
Price includes VAT (Japan)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. DIN EN ISO 9241-210:2011-01: Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems

    Google Scholar 

  2. ISO 9241-220:2019-03: Ergonomics of human-system interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations

    Google Scholar 

  3. ISO/IEC 33020:2015: Information technology - Process assessment - Process measurement framework for assessment of process capability

    Google Scholar 

  4. DIN SPEC 92412:2015-11: Ergonomics of human-system interaction - Auditing procedure for the development of interactive products based on DIN EN ISO 9241-210

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Intercultural User Interface Consulting (IUIC), 93152, Undorf, Germany

    Rüdiger Heimgärtner

Authors
  1. Rüdiger Heimgärtner
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Rüdiger Heimgärtner .

Editor information

Editors and Affiliations

  1. Institute for Advanced Systems Engineering, University of Central Florida, Orlando, FL, USA

    Tareq Ahram

  2. Campus du Moulin de la Housse, Université de Reims Champagne-Ardenne, Reims, France

    Redha Taiar

  3. Fondation EFOM Boris DOLTO, Paris, France

    Karine Langlois

  4. IFMK Nicois, Université Côte d’Azur, Nice Cedex 3, France

    Arnaud Choplin

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Heimgärtner, R. (2021). Exemplification of Assessing Human Centered Design Processes from ISO 9241-220. In: Ahram, T., Taiar, R., Langlois, K., Choplin, A. (eds) Human Interaction, Emerging Technologies and Future Applications III. IHIET 2020. Advances in Intelligent Systems and Computing, vol 1253. Springer, Cham. https://doi.org/10.1007/978-3-030-55307-4_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-55307-4_4

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-55306-7

  • Online ISBN: 978-3-030-55307-4

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics