Value-Based Knowledge Management: the Contribution of Group Processes | SpringerLink
Skip to main content
Springer Nature Link
Log in

Value-Based Knowledge Management: the Contribution of Group Processes

  • Chapter
Value-Based Software Engineering

  • 2349 Accesses

Abstract:

Knowledge management has recently received much attention in software engineering, but the main focus has been on information systems to support learning. For most software companies, the most valuable knowledge remains in the people, and this knowledge needs different methods to be managed. In this chapter, we discuss the learning contribution of two people-oriented methods: postmortem reviews and process workshops.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Subscribe and save

Springer+ Basic
¥17,985 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
JPY 3498
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
JPY 17159
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
JPY 21449
Price includes VAT (Japan)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
JPY 21449
Price includes VAT (Japan)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. al., 2003)_Abrahamsson, P., Warsta, J., Siponen, M.T., and Ronkainen, J., New Directions on Agile Methods: A Comparative Analysis, in Proceedings of the 25th International Conference on Software Engineering ICSE’03: (IEEE Press, 2003)

    Google Scholar 

  2. al., 2002)_Ahonen, J.J., Forsell, M., and Taskinen, S.-K., A Modest but Practical Software Process Modeling Technique for Software Process Improvement, Software Process Improvement and Practice. 7(1), pp 33–44

    Google Scholar 

  3. Aurum, A., Jeffery, R., Wohlin, C., and Handzic, M., Managing Software Engineering Knowledge. (Springer, Berlin 2003)

    Book  MATH  Google Scholar 

  4. al., 1994)_Basili, V.R., Caldiera, G., and Rombach, H.D., The Experience Factory, in Encyclopedia of Software Engineering, vol. 1, ed by Marciniak, J.J. (John Wiley, 1994), pp 469–476

    Google Scholar 

  5. al., 2002)_Birk, A., Dingsøyr, T., and Stålhane, T., Postmortem: Never leave a project without it, IEEE Software, special issue on knowledge management in software engineering. 19(3), pp 43–45

    Google Scholar 

  6. 2003)_Boehm, B. W., Value-Based Software Engineering, ACM SIGSOFT Software Engineering Notes. 28(2)

    Google Scholar 

  7. al., 2001)_Cianfrani, C.A., Tsiakals, J.J., West, J.E., and West, J., Iso 9001: 2000 Explained: (ASQ Quality Press, 2001)

    Google Scholar 

  8. Bailey, 1997)_Cohen, S.G. and Bailey, D.E., What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite, Journal of Management. 23(3), pp 239–290

    Google Scholar 

  9. al., 2004)_Cohen, D., Lindvall, M., and Costa, P., An Introduction to Agile Methods, vol. 62. (Elsevier, Amsterdam 2004)

    Book  Google Scholar 

  10. Prusak, 1998)_Davenport, T.H. and Prusak, L., Working Knowledge: How Organizations Manage What They Know: (Harvard Business School Press, 1998)

    Google Scholar 

  11. Valacich, 1993)_Dennis, A. and Valacich, J., Computer Brainstorms-More Heads are Better than One, Journal of Applied Psychology. 78(4), pp 531–537

    Google Scholar 

  12. al., 2005)_Desouza, K., Dingsøyr, T., and Awazu, Y., Experiences with Conducting Project Postmortems: Reports vs. Stories and Practitioner Perspectives, Hawaii International Conference on System Sciences (HICSS 38), 2005

    Google Scholar 

  13. 2005)_Dingsøyr, T., Post Mortem: Purpose and Approaches in Software Engineering, Information and Software Technology. 47 (to appear)

    Google Scholar 

  14. Conradi, 2002)_Dingsøyr, T. and Conradi, R., A Survey of Case Studies of the Use of Knowledge Management in Software Engineering, International Journal of Software Engineering and Knowledge Engineering. 12(4), pp 391–414

    Google Scholar 

  15. Dingsøyr, T., Moe, N.B., Dybå, T., and Conradi, R., A workshop-oriented approach for defining electronic process guides — A case study, in Software Process Modelling, Kluwer International Series on Software Engineering, ed by Acuña, S.T., Juristo, N. (Kluwer Academic Publishers, Boston, 2005), pp 187–205

    Google Scholar 

  16. Drucker, P.F., The coming of the New Organization, in Harvard Business Review on Knowledge Management: (Harvard Business School Press, 1999)

    Google Scholar 

  17. European Space Agency, PSS-05-0 Issue 2, ESA Software Engineering Standards 1991

    Google Scholar 

  18. Faure, C., Beyond Brainstorming: Effects of Different Group Procedures on Selection of Ideas and Satisfaction with the Process, Journal of Creative Behavior. 38(1), pp 13–34

    Google Scholar 

  19. Fjermestad, J. and Hiltz, S.R., An assessment of group support systems experimental research: Methodology and results, Journal of Management Information Systems. 15(3), pp 7–149

    Google Scholar 

  20. Greenwood, D.J. and Levin, M., Introduction to Action Research: (Sage Publications, 1998)

    Google Scholar 

  21. Hansen, M.T., Nohria, N., and Tierney, T., What is your strategy for managing knowledge? Harvard Business Review. 77(2), pp 106–116

    Google Scholar 

  22. Kerth, N.L., Project retrospectives: a handbook for team reviews. (Dorset House Publishing, New York, 2001)

    Google Scholar 

  23. Lindvall, M. and Rus, I., Knowledge Management in Software Engineering, IEEE Software. 19(3), pp 26–38

    Google Scholar 

  24. Moløkken-Østvold, K.J. and Jørgensen, M., Group Processes in Software Effort Estimation, Journal of Empirical Software Engineering. 9(4), pp 315–334

    Google Scholar 

  25. Nonaka, I. and Takeuchi, H., The Knowledge-Creating Company: (Oxford University Press, 1995)

    Google Scholar 

  26. Nunamaker, J., Dennis, A., Valacich, J., Vogel, D., and George, J., Electronic Meeting Systems to support Group Work, Communications of the ACM. 34(7), pp 40–61

    Google Scholar 

  27. 1992)_Orlikowski, W.J., Learning from Notes: Organizational Issues in Groupware Implementation, Proceedings of the Conference on Computer-Supported Cooperative Work, Portland, Orgeon, USA, 1992

    Google Scholar 

  28. Polanyi, M., The Tacit Dimension, vol. 540. Garden City, (Doubleday, New York, 1967)

    Google Scholar 

  29. Scott, L., Carvalho, L, Jeffery, R., D’Ambra, J., and Becker-Koernstaedt, U., Understanding the use of an electronic process guide, Information and Software Technology. 44(10), pp 601–616

    Google Scholar 

  30. Scupin, R., The KJ Method: A Technique for Analyzing Data Derived from Japanese ethnology, Human Organization. 56(2), pp 233–237

    Google Scholar 

  31. Shull, F., Rus, I., and Basili, V.R., How Perspective-Based Reading Can Improve Requirements Inspections, IEEE Computer. 33(7), pp 73–79

    Google Scholar 

  32. Stata, R., Organizational learning: The key to management innovation, in How organizations learn, ed by Starkey, K. (Thomson Business Press, London, 1996), pp 316–334

    Google Scholar 

  33. Straker, D., A Toolbook for Quality Improvement and Problem Solving: (Prentice hall International (UK) Limited, 1995)

    Google Scholar 

  34. Webster s, Encyclopedic Unabridged Dictionary of the English Language. (Gramercy Books, New York, 1989).

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Software Engineering, SINTEF Information and communication technology, NO-7465, Trondheim, Norway

    Torgeir Dingsøyr

Authors
  1. Torgeir Dingsøyr
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Institute for Software Technology, Vienna University of Technology, Karlsplatz 13, 1040, Wien, Austria

    Stefan Biffl

  2. School of Information Systems, Technology and Management, University of New South Wales, Sydney, NSW, 2052, Australia

    Aybüke Aurum

  3. Center for Software Engineering, University of Southern California, 941 W 37th Place, Los Angeles, CA, 90089-0781, USA

    Barry Boehm

  4. Software Engineering NRC Institute for Information Technology, National Research Council Canada, Building M50, 1200 Montreal Rd., Ottawa, ON, Canada, K1A 0R6

    Hakan Erdogmus

  5. Systems Engineering & Automation, Johannes Kepler University Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Paul Grünbacher

Rights and permissions

Reprints and permissions

Copyright information

© 2006 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Dingsøyr, T. (2006). Value-Based Knowledge Management: the Contribution of Group Processes. In: Biffl, S., Aurum, A., Boehm, B., Erdogmus, H., Grünbacher, P. (eds) Value-Based Software Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-29263-2_15

Download citation

  • DOI: https://doi.org/10.1007/3-540-29263-2_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-25993-0

  • Online ISBN: 978-3-540-29263-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation