Tenable Inc Status - Incident History

Tenable Vulnerability Management: Scan configuration issues in US-4A affecting some customers

Sat, 23 Nov 2024 09:29:17 -0500

Nov 23, 09:29 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Nov 18, 09:34 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Nov 13, 05:20 EST
Update - Our engineering team is continuing to work on a fix for this issue.

Nov 12, 03:23 EST
Update - Our engineering team is continuing to work on a fix for this issue.

Nov 11, 05:43 EST
Update - Our engineering team is continuing to work on a fix for this issue.

Nov 10, 19:12 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 10, 10:40 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 10, 07:59 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 10, 05:52 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 10, 03:32 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 9, 23:04 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 9, 01:32 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 8, 21:00 EST
Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 8, 15:36 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 8, 11:37 EST
Investigating - Our engineering team continues to investigate this issue.

Nov 8, 11:36 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Nov 8, 09:33 EST
Investigating - We are aware of and actively investigating issues where scan configs are missing or deleted for certain users on us-4a. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: US-4A Emergency Maintenance Window

Fri, 22 Nov 2024 21:13:52 -0500

Nov 22, 21:13 EST
Resolved - This emergency maintenance has been completed.

Nov 22, 10:07 EST
Identified - US-4A - The Tenable Vulnerability Management Platform will be undergoing emergency maintenance today, Friday Nov. 22 from 20:00 to 23:59 Eastern Time. Users may experience delays or errors with scanning related workflows during this time period.

Tenable Vulnerability Management: Asset update delays in AP-SYD-1

Wed, 20 Nov 2024 16:21:08 -0500

Nov 20, 16:21 EST
Resolved - This incident has been resolved.

Nov 20, 16:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 20, 15:21 EST
Identified - The issue has been identified and a fix is being implemented.

Nov 20, 15:20 EST
Investigating - We are aware of and actively investigating delays that are impacting asset updates for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Cloud Security | Planned Maintenance

Sun, 17 Nov 2024 13:00:22 -0500

Nov 17, 13:00 EST
Completed - The scheduled maintenance has been completed.

Nov 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 17, 05:53 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Tenable Vulnerability Management: 502 Bad Gateway Signing into TVM via SAML/SSO

Wed, 13 Nov 2024 17:31:52 -0500

Nov 13, 17:31 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Nov 13, 16:47 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Nov 13, 16:43 EST
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Tenable Cloud Security | Planned Maintenance

Sun, 10 Nov 2024 19:00:21 -0500

Nov 10, 19:00 EST
Completed - The scheduled maintenance has been completed.

Nov 10, 12:50 EST
Update - We are expending our maintenance time window
Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1: from 13:00 PM to 15:00 PM (ET)
EU1, UK1, BR1, CA1, KR1, USGov1: from 16:00 PM to 18:00 PM (ET)
US1: from 17:00 PM to 19:00 PM (ET)

Nov 10, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 10, 05:02 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1, USGov1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Tenable Vulnerability Management: Scan Processing Delays in US-4A

Tue, 05 Nov 2024 17:33:07 -0500

Nov 5, 17:33 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Nov 5, 14:32 EST
Update - We are aware of and actively investigating delays that are impacting scan processing for certain users in US-4A. We will provide periodic updates as our engineers continue working on this issue.

Nov 5, 14:29 EST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 5, 11:32 EST
Identified - The issue has been identified and a fix is being implemented.

Nov 5, 10:40 EST
Update - Tenable continues to perform maintenance.

Nov 5, 08:17 EST
Investigating - Tenable is extending the maintenance window for the US-4A site. We will provide periodic updates as the maintenance progresses.

Please be aware that during this maintenance, access to the US-4A Tenable Vulnerability Management and Tenable One platform is currently unavailable for customers; scheduled scans will not run and scans may fail to complete. If you have scans scheduled for this time, please take action to reschedule.

[US-4A] Tenable Vulnerability Management: Maintenance Window

Tue, 05 Nov 2024 08:00:02 -0500

Nov 5, 08:00 EST
Completed - The scheduled maintenance has been completed.

Nov 5, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 24, 00:37 EDT
Scheduled - On Tuesday, November 5th between 4 AM and 8 AM EDT, we will be performing maintenance on the US-4A site. This maintenance window is expected to take the entire four hours.

Please be aware that during this maintenance window, access to the US-4A Tenable Vulnerability Management and Tenable One platform will be unavailable for customers; scheduled scans will not run and scans may fail to complete. If you have scans scheduled for this time, please take action to reschedule.

Tenable Vulnerability Management: Missing CVE in Solutions

Mon, 04 Nov 2024 15:46:25 -0500

Nov 4, 15:46 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Nov 4, 08:04 EST
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Nov 4, 07:37 EST
Update - Our engineering team is continuing to work on a fix for this issue.

Nov 3, 19:46 EST
Update - Our engineering team is continuing to work on a fix for this issue.

Nov 2, 22:01 EDT
Update - We are continuing to work on a fix for this issue.

Nov 2, 10:31 EDT
Update - We are continuing to work on a fix for this issue.

Nov 2, 08:21 EDT
Update - We are continuing to work on a fix for this issue.

Nov 2, 05:21 EDT
Update - We are continuing to work on a fix for this issue.

Nov 2, 01:03 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 21:01 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 16:21 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 14:00 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 12:12 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 10:08 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 07:52 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 05:44 EDT
Update - We are continuing to work on a fix for this issue.

Nov 1, 02:40 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 22:20 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 20:05 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 19:06 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 18:35 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 18:06 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 17:35 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 17:06 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 16:35 EDT
Update - We are continuing to work on a fix for this issue.

Oct 31, 16:07 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Oct 31, 10:10 EDT
Investigating - We are aware of and actively investigating missing CVEs that are impacting Solutions for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: Scan launch failures/Scan processing delays/Failed scheduled scans in IN01

Mon, 04 Nov 2024 15:19:36 -0500

Nov 4, 15:19 EST
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Nov 4, 08:03 EST
Update - We are continuing to monitor for any further issues.

Nov 4, 03:42 EST
Update - We have implemented a fix for the issue and are monitoring the recovery.

Nov 3, 21:57 EST
Monitoring - Between 11 PM on November 3rd and 1 AM on November 4th UTC, customers may experience scan launch failures, long processing times, and failed scheduled scans. We have implemented a fix for the issue and are monitoring the recovery.

Tenable Cloud Security | Planned Maintenance

Sun, 03 Nov 2024 11:00:03 -0500

Nov 3, 11:00 EST
Completed - The scheduled maintenance has been completed.

Nov 3, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 3, 04:04 EST
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Tenable Cloud Security | Planned Maintenance

Sun, 27 Oct 2024 12:00:02 -0400

Oct 27, 12:00 EDT
Completed - The scheduled maintenance has been completed.

Oct 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 27, 04:59 EDT
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1, USGov1: Every Sunday from 8:00 AM to 10:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 9:00 AM to 11:00 AM (ET)
US1: Every Sunday from 10:00 AM to 12:00 PM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Tenable Vulnerability Management: Agent Update Issues on US-3A / UAE01

Tue, 22 Oct 2024 15:38:50 -0400

Oct 22, 15:38 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 22, 08:55 EDT
Update - We have implemented a fix for the issue and are monitoring the recovery.

Oct 22, 07:37 EDT
Update - We have implemented a fix for the issue and we continue to monitor the recovery.

Oct 21, 23:53 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 21, 22:51 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Oct 21, 20:21 EDT
Update - Our engineering team continues to investigate this issue.

Oct 21, 16:22 EDT
Investigating - We are aware of and actively investigating issues updating agent version via profiles for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Nessus: Failure to download plugin updates

Mon, 21 Oct 2024 15:10:12 -0400

Oct 21, 15:10 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 21, 14:04 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 21, 11:09 EDT
Identified - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Oct 21, 11:06 EDT
Investigating - We are aware of and actively investigating an issue with Nessus being unable to download plugin updates for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: Web Application Scans aborting on GOV01

Fri, 18 Oct 2024 11:34:14 -0400

Oct 18, 11:34 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 18, 09:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 18, 09:56 EDT
Investigating - We are aware of and actively investigating web application scans aborting for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: Scan Processing Delays in GOV-01

Wed, 16 Oct 2024 18:29:19 -0400

Oct 16, 18:29 EDT
Resolved - This incident has been resolved.

Oct 16, 18:17 EDT
Monitoring - Between 1118 ET to 1810 ET, certain users could have experienced issues where scans did not transition from processing to complete. We have implemented a fix for the issue and are monitoring the recovery.

Tenable Vulnerability Management - US-3a: Lumin Solutions empty

Wed, 16 Oct 2024 09:07:14 -0400

Oct 16, 09:07 EDT
Resolved - This incident has been resolved.

Oct 15, 11:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 14, 21:37 EDT
Update - The engineering team is working on reprocessing CES trend data to correct trend information. This process will take a few days to complete but should correct the impacts of this incident.

Oct 14, 12:07 EDT
Identified - The engineering team is working on reprocessing CES trend data to correct trend information. This process will take a few days to complete but should correct the impacts of this incident.

Oct 14, 04:38 EDT
Update - We are continuing to investigate this issue.

Oct 14, 01:53 EDT
Update - We are continuing to investigate this issue.

Oct 13, 21:36 EDT
Update - We are continuing to investigate this issue.

Oct 13, 19:00 EDT
Update - We are continuing to investigate this issue.

Oct 13, 17:00 EDT
Update - We are continuing to investigate this issue.

Oct 13, 15:00 EDT
Update - We are continuing to investigate this issue.

Oct 13, 13:00 EDT
Update - We are continuing to investigate this issue.

Oct 13, 11:00 EDT
Update - We are continuing to investigate this issue.

Oct 13, 09:01 EDT
Update - We are continuing to investigate this issue.

Oct 13, 07:02 EDT
Update - We are continuing to investigate this issue.

Oct 13, 05:02 EDT
Update - We are continuing to investigate this issue.

Oct 13, 03:06 EDT
Update - We are continuing to investigate this issue.

Oct 13, 01:06 EDT
Update - We are continuing to investigate this issue.

Oct 12, 23:06 EDT
Update - We are continuing to investigate this issue.

Oct 12, 21:05 EDT
Update - We are continuing to investigate this issue.

Oct 12, 18:59 EDT
Update - We are continuing to investigate this issue.

Oct 12, 17:00 EDT
Update - We are continuing to investigate this issue.

Oct 12, 15:01 EDT
Update - We are continuing to investigate this issue.

Oct 12, 13:00 EDT
Update - We are continuing to investigate this issue.

Oct 12, 10:26 EDT
Update - We are continuing to investigate this issue.

Oct 12, 03:34 EDT
Update - We are continuing to investigate this issue.

Oct 12, 01:26 EDT
Update - We are continuing to investigate this issue.

Oct 11, 23:11 EDT
Update - We are continuing to investigate this issue.

Oct 11, 19:06 EDT
Update - We are continuing to investigate this issue.

Oct 11, 18:45 EDT
Update - We are continuing to investigate this issue.

Oct 11, 11:24 EDT
Update - We are continuing to investigate this issue.

Oct 11, 09:06 EDT
Update - We are continuing to investigate this issue.

Oct 11, 07:02 EDT
Update - We are continuing to investigate this issue.

Oct 11, 04:41 EDT
Update - We are continuing to investigate this issue.

Oct 11, 02:09 EDT
Update - We are continuing to investigate this issue.

Oct 10, 23:43 EDT
Update - We are continuing to investigate this issue.

Oct 10, 20:41 EDT
Update - We are continuing to investigate this issue.

Oct 10, 19:42 EDT
Update - We are continuing to investigate this issue.

Oct 10, 19:06 EDT
Update - We are continuing to investigate this issue.

Oct 10, 18:35 EDT
Update - We are continuing to investigate this issue.

Oct 10, 18:06 EDT
Update - We are continuing to investigate this issue.

Oct 10, 17:37 EDT
Update - We are continuing to investigate this issue.

Oct 10, 17:09 EDT
Update - We are continuing to investigate this issue.

Oct 10, 16:37 EDT
Update - We are continuing to investigate this issue.

Oct 10, 16:08 EDT
Update - We are continuing to investigate this issue.

Oct 10, 14:43 EDT
Update - Our engineering team continues to investigate this issue.

Oct 10, 12:49 EDT
Investigating - A partial fix has been released and has addressed part of the solution issues. The engineering team is investigating the restoration of the remaining solutions. We will provide periodic updates as our engineers continue working on this issue.

Oct 10, 10:43 EDT
Update - We have implemented a fix for the issue and are monitoring the recovery.

Oct 10, 07:32 EDT
Update - We have implemented a fix for the issue and are monitoring the recovery.

Oct 10, 05:28 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 10, 04:33 EDT
Update - We are continuing to work on a fix for this issue.

Oct 10, 01:36 EDT
Update - We are continuing to work on a fix for this issue.

Oct 9, 21:52 EDT
Update - We are continuing to work on a fix for this issue.

Oct 9, 19:39 EDT
Update - We are continuing to work on a fix for this issue.

Oct 9, 18:36 EDT
Update - We are continuing to work on a fix for this issue.

Oct 9, 17:22 EDT
Update - We are continuing to work on a fix for this issue.

Oct 9, 15:23 EDT
Identified - The issue has been identified and a fix is being implemented.

Oct 9, 15:02 EDT
Update - We are continuing to investigate this issue.

Oct 9, 13:42 EDT
Update - We are continuing to investigate the issue.

Oct 9, 13:12 EDT
Investigating - We are aware of and actively investigating an issue with Lumin solutions showing no results for certain users. We will provide periodic updates as our engineers continue working on this issue.

Tenable Cloud Security | Planned Maintenance

Sun, 13 Oct 2024 13:00:02 -0400

Oct 13, 13:00 EDT
Completed - The scheduled maintenance has been completed.

Oct 13, 10:10 EDT
Update - Increasing Maintenance window for:
EU1, UK1, BR1, CA1, US1: until 13:00PM

Oct 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 13, 04:37 EDT
Scheduled - Please note that scheduled maintenance will take place every Sunday to ensure the optimal performance of our services. During this period, there is a possibility of downtime, and we appreciate your patience and understanding.

Maintenance Schedule:
AE1, AU1, IL1, IN1, JP1, SG1, KR1, USGov1: Every Sunday from 7:00 AM to 9:00 AM (ET)
EU1, UK1, BR1, CA1: Every Sunday from 8:00 AM to 10:00 AM (ET)
US1: Every Sunday from 9:00 AM to 11:00 AM (ET)

While we strive to minimize any disruption to your experience, this maintenance window is essential for implementing important updates and enhancements to our services.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to complete the maintenance as quickly as possible. If you encounter any issues or have any concerns, please feel free to contact our support team https://docs.ermetic.com/docs/contact-support

Tenable Vulnerability Management: Maintenance Window - All prod sites (except us-2b)

Sat, 12 Oct 2024 18:00:02 -0400

Oct 12, 18:00 EDT
Completed - The scheduled maintenance has been completed.

Oct 12, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 10, 13:38 EDT
Scheduled - [ap-syd-1, fra, uk-lon-1, sing, in01, jp01, uae01, us-1a, us-2a, us-2b, us-3a, us-4a, us07, us-5a, us08, br01, ca01] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. ASM functionality will be in read-only mode causing limited write operations, no asset metadata updates, no adding new sources and new assets, no provisioning of new ASM containers, new ASM logins may fail, and no VM Domain Inventory may not update with new data.

Tenable Community: Scheduled maintenance

Thu, 10 Oct 2024 15:34:38 -0400

Oct 10, 15:34 EDT
Completed - The scheduled maintenance has been completed.

Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 9, 20:29 EDT
Scheduled - Data sources powering the Tenable Community will be undergoing scheduled maintenance. The site will be available but a small subset of customers may see their OT Security product records duplicated temporarily.

Tenable Vulnerability Management - Scanners showing offline in Sensors page

Wed, 09 Oct 2024 10:26:49 -0400

Oct 9, 10:26 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 9, 10:08 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 06:27 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 04:26 EDT
Update - We are continuing to monitor for any further issues.

Oct 8, 18:16 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 8, 15:52 EDT
Investigating - We are aware of and actively investigating TVM Scanner statuses showing 'offline' that are impacting certain users. Sensors and scan statuses may be delayed as we work to remediate this issue. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: Scan Processing Delays in US-3A

Wed, 09 Oct 2024 10:22:57 -0400

Oct 9, 10:22 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 9, 10:22 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 9, 10:11 EDT
Update - Our engineering team continues to investigate this issue.

Oct 9, 08:30 EDT
Update - Our engineering team continues to investigate this issue.

Oct 9, 05:55 EDT
Update - Our engineering team continues to investigate this issue.

Oct 9, 03:48 EDT
Investigating - We are aware of and actively investigating delays that are impacting scan processing for certain users in US-3A. We will provide periodic updates as our engineers continue working on this issue.

Tenable Vulnerability Management: Issues with running Scans, Reports and Exports

Wed, 09 Oct 2024 09:34:52 -0400

Oct 9, 09:34 EDT
Resolved - The issue has been resolved. We are sorry for the disruption and inconvenience.

Oct 9, 08:31 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 06:24 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 04:12 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 01:00 EDT
Update - We are continuing to monitor for any further issues.

Oct 9, 01:00 EDT
Monitoring - We have implemented a fix for the issue and are monitoring the recovery.

Oct 8, 20:58 EDT
Update - We are continuing to investigate this issue.

Oct 8, 20:58 EDT
Investigating - We are aware of and actively investigating issues that are impacting Scans, Reports and Exports for certain users. We will provide periodic updates as our engineers continue working on this issue.

[fedcloud.tenable.com] - Maintenance Window

Tue, 08 Oct 2024 21:00:02 -0400

Oct 8, 21:00 EDT
Completed - The scheduled maintenance has been completed.

Oct 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 18, 16:31 EDT
Scheduled - [fedcloud.tenable.com] - The Tenable Vulnerability Management Platform will be undergoing scheduled maintenance. Users may experience delays or errors with scanning related workflows during this time period.

Tenable Vulnerability Management: Maintenance Window (GOV01)

Thu, 03 Oct 2024 21:00:02 -0400

Oct 3, 21:00 EDT
Completed - The scheduled maintenance has been completed.

Oct 3, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 3, 13:12 EDT
Scheduled - [fedcloud.tenable.com] - The Tenable Platform will be undergoing scheduled maintenance. No customer impact is expected during this time.