Resolved -
The issue has been resolved. We are sorry for the disruption and inconvenience.
Nov 23, 09:29 EST
Monitoring -
We have implemented a fix for the issue and are monitoring the recovery.
Nov 18, 09:34 EST
Update -
Our engineering team is continuing to work on a fix for this issue.
Nov 13, 05:20 EST
Update -
Our engineering team is continuing to work on a fix for this issue.
Nov 12, 03:23 EST
Update -
Our engineering team is continuing to work on a fix for this issue.
Nov 11, 05:43 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 19:12 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 10:40 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 07:59 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 05:52 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 10, 03:32 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 9, 23:04 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 9, 01:32 EST
Update -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 8, 21:00 EST
Identified -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 8, 15:36 EST
Investigating -
Our engineering team continues to investigate this issue.
Nov 8, 11:37 EST
Identified -
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Nov 8, 11:36 EST
Investigating -
We are aware of and actively investigating issues where scan configs are missing or deleted for certain users on us-4a. We will provide periodic updates as our engineers continue working on this issue.
Nov 8, 09:33 EST