ESET Status
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All Systems Operational

ESET PROTECT Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Inspect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Microsoft 365 Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Cloud Office Security - Google Workspace Operational
Europe, Africa, Asia Pacific, Japan Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET Connect Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Japan Operational
Canada Operational
Germany Operational
ESET Secure Authentication Operational
Europe, Africa, Asia Pacific Operational
Americas, Oceania Operational
Canada Operational
Germany Operational
ESET PROTECT Hub Operational
ESET LiveGrid® Operational
ESET LiveGuard Operational
ESET Business Account Operational
ESET MSP Administrator Operational
ESET Threat Intelligence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ESET LiveGuard] planned maintenance Mar 27, 2025 10:00-12:00 CET

Please be aware that on March 27th 2025, between 9:00 -  11:00 UTC, ESET LiveGuard will undergo a scheduled maintenance. Customers will not be able to see and receive results.

The aggregated downtime time should add up to around 10 minutes within the maintenance window.

Thank you for your patience and understanding.
Posted on Mar 24, 2025 - 11:34 CET
Mar 25, 2025

No incidents reported today.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Problem with creating new installers in ESET Protect
Resolved - This incident has been resolved.
Mar 22, 17:28 CET
Monitoring - Potential problem was identified and fix was applied.
Mar 22, 11:40 CET
Investigating - Some users in the US region may experience problem with creating installers because of error "Failed to save installer" in ESET Protect.
Mar 22, 11:04 CET
Problem with log in to ESET Protect
Resolved - This incident has been resolved.
Mar 22, 17:22 CET
Monitoring - Some customers experienced problem with login to ESET Protect.
Problem was identified and fix was applied.
Mar 22, 11:27 CET
Identified - Users in US region can not login to ESET Protect because of error 404.
Mar 22, 10:59 CET
Mar 21, 2025

No incidents reported.

Mar 20, 2025
ESET Identity Service Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:00 CET
Scheduled - Please be aware that on Thursday, 20 March 2025, between 08:00 -  09:00 UTC, ESET Identity service will undergo a scheduled maintenance. Customers will not be able to login.

Following ESET cloud security services will be unavailable for several minutes:
ESET Business Account
ESET Connect
ESET MSP Administrator 2 + API
ESET PROTECT Hub
ESET Cloud Office Security
ESET PROTECT
ESET Inspect
ESET Secure Authentication Cloud
ESET Threat Intelligence
EDU Portal

Important: To successfully finalize the Identity service release, an additional restart of the ESET PROTECT Hub will be necessary. This may result in the license management tool being unavailable for up to 5 minutes within the mentioned timeframe.

Thank you for your patience and understanding.
Mar 17, 09:30 CET
Mar 19, 2025
[ESET MSP Administrator] planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 12:00 CET
Scheduled - Please be aware that on Wednesday, March 19, between 11:00 - 12:00 UTC, ESET MSP Administrator 2 + API will undergo a scheduled maintenance. Customers will not be able to perform standard license operations. The aggregated downtime time should add up to around 5 minutes within the maintenance window. Thank you for your patience and understanding.
Mar 17, 12:41 CET
[ESET PROTECT Hub] planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 11:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:30 CET
Scheduled - Please be aware that on Wednesday, March 19 2025, between 09:30 -  10:30 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to perform standard license operations.

The aggregated downtime time should add up to around 5 minutes within the maintenance window.

Thank you for your patience and understanding.
Mar 17, 10:52 CET
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
ESET Management Agents not connecting to ESET PROTECT
Resolved - This incident has been resolved.
Mar 12, 20:36 CET
Monitoring - The root cause of the issue was resolved and the connection of the Agents should work again. We will continue to monitor the behavior.
Mar 12, 15:55 CET
Investigating - We have received reports about ESET Management Agents not connecting to ESET PROTECT. We are looking into the issue and will provide updates in due course.
Mar 12, 14:31 CET
[ESET Inspect] planned maintenance - v2.5 release
Completed - The scheduled maintenance has been completed.
Mar 12, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 CET
Scheduled - Please be aware that between 8:00 UTC on 11 March 2025 and 16:00 UTC on 12 March 2025 the new version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade.

The aggregated downtime time will depend of the instance size and will take up to 2 hours within the maintenance window.

The maintenance is required in order to release version 2.5 of ESET Inspect

Thank you for your patience and understanding.
Mar 6, 19:28 CET
Mar 11, 2025
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