The SSO Wall of Shame | A list of vendors that treat single sign-on as a luxury feature, not a core security requirement. Skip to the content.

Why does this exist?

Single sign-on (SSO) is a mechanism for outsourcing the authentication for your website (or other product) to a third party identity provider, such as Google, Azure AD, Okta, PingFederate, etc.

In this context, SSO refers to a SaaS or similar vendor allowing a business client to manage user accounts via the client’s own identity provider, without having to rely on the vendor to provide strong authentication with audit logs, and with the ability to create and delete user accounts centrally, for all users, across all software in use by that client.

For organizations with more than a handful of employees, this feature is critical for IT and Security teams to be able to effectively manage user accounts across dozens or hundreds of vendors, many of which don’t support features like TOTP 2FA or U2F. In the event that an employee leaves the company, it allows the IT team to immediately disable their access to all applications, rather than logging into 100 different user management portals.

In short: SSO is a core security requirement for any company with more than five employees.

SaaS vendors appear not to have received this message, however. SSO is often only available as part of “Enterprise” pricing, which assumes either a huge number of users (minimum seat count) or is force-bundled with other “Enterprise” features which may have no value to the company using the software.

If companies claim to “take your security seriously”, then SSO should be available as a feature that is either:

  1. part of the core product, or
  2. an optional paid extra for a reasonable delta, or
  3. attached to a price tier, but with a reasonably small gap between the non-SSO tier and SSO tiers.

Many vendors charge 2x, 3x, or 4x the base product pricing for access to SSO, which disincentivizes its use and encourages poor security practices.

The List

VendorBase PricingSSO Pricing% IncreaseSourceDate Updated
Adobe Acrobat Pro $23.99 $27.99 17% 🔗 2023-07-18
Adobe Creative Cloud $84.99 $140.99 66% 🔗 2023-07-18
Airtable $10 per u/m $60 per u/m 500% 🔗 Quote 2019-10-19
Asana $25 per u/m $60 per u/m1 140% 🔗 Quote 2020-12-09
Atlassian (Jira Cloud) $7.75 per u/m $11.75 per u/m2 51% 🔗 2023-09-22
Balsamiq Wireframes $9 per month $14 per month 56% 🔗 2024-07-28
BitWarden $4 per u/m $6 per u/m 50% 🔗 2024-08-28
Bitrise $90 $270 200% 🔗 2019-06-25
Box $5 per u/m $15 per u/m 200% 🔗 2018-10-17
Breezy HR $171 per month $1500 per month3 777% 🔗 Quote 2023-10-15
Calendly $12 per u/m $25 per u/m 108% 🔗 Quote 2022-03-03
Canva $10 per u/m $20 per u/m 100% 🔗 Quote 2024-05-28
Clockify $3.99 per u/m $11.99 per u/m 300% 🔗 2021-03-17
Cloudflare $20 per d/m $1000 per d/m4 4900% 🔗 Quote 2023-11-23
Copper CRM $49 per u/m $119 per u/m 143% 🔗 2019-07-31
Coursera $399 per u/y $49875 per year5 12400% 🔗 2023-10-22
Cypress.io $75 per month $300 per month 300% 🔗 2023-10-31
DatoCMS $100 per month $667 per month 567% 🔗 Quote 2023-10-17
DeepL Translator $10.49 per u/m $34.49 per u/m 229% 🔗 2023-10-22
Dmarcian $240/mo $600/mo 150% 🔗 2023-10-14
Docker $9 per u/m $24 per u/m 167% 🔗 2023-10-16
DocuSign $25 per u/m $50 per u/m 100% 🔗 Quote 2018-10-17
Dropbox $20 per u/m $26 per u/m 30% 🔗 2023-10-14
Elastic $0.29926 $0.3429 15% 🔗 2021-02-12
Envoy $99 per location/m $299 per location/m 202% 🔗 2020-02-17
Expensify $5 per u/m $9 per u/m 80% 🔗 2018-10-17
Figma $12 per u/m $45 per u/m 275% 🔗 2019-10-19
Front $19 per u/m $99 per u/m 421% 🔗 2023-10-15
GitBook $8 per u/m $15 per u/m7 87.5% 🔗 2024-05-09
GitHub $4 per u/m $21 per u/m 425% 🔗 2020-04-14
Hotjar Observe $39 per month $213 per moth 446% 🔗 2023-10-17
Hubspot Marketing $46 per month $2944 per month 6300% 🔗 2018-11-23
Inedo (ProGet) $1995 per year $9995 per year 400% 🔗 2024-07-02
Intercom $29 $132 355% 🔗 2024-08-26
JFrog $98/mo $699/mo8 613% 🔗 2021-09-06
Keeper Password Manager $2 per u/m $5 per u/m 150% 🔗 Quote 2023-10-16
Lansweeper $1 per Asset/yr $2 per Asset/yr 100% 🔗 2023-10-25
LaunchDarkly $65 per u/m $125 per u/m 92% 🔗 Quote 2020-01-24
Linear $10 per u/m $15 per u/m 50% 🔗 2022-06-09
LiveAgent $9 per u/m $49 per u/m 444% 🔗 2023-10-14
LogRocket $99 per mo $350 per mo9 254% 🔗 2024-01-12
Loom $12.50 per u/m $45 per u/m 260% 🔗 Quote 2023-10-14
Lucidchart $9 per u/m $20 per u/m 122% 🔗 Quote 2022-05-24
Mailjet $25 per month $95 per month 280% 🔗 & 🔗 2023-04-26
Mailtrap $24.99 per month $299.99 per month 1100% 🔗 2022-06-14
Mattermost $3.25 per u/m $8.50 per u/m 162% 🔗 2019-06-25
Metabase $85 per month10 $500 per month 588% 🔗 2024-07-22
Miro $8 per u/m $16 per u/m 100% 🔗 2019-09-13
Mixpanel $20 per month $833 per month11 4065% 🔗 2023-10-25
Monday.com $7 per u/m $27 per u/m 286% 🔗 Quote 2020-05-26
Mural $10 per u/m $18 per u/m 80% 🔗 2021-09-06
Netlify $19 per u/m $99 per u/m 421% 🔗 2021-09-06
New Relic Infrastructure $0.60 - $7.20 per host-month12 $1.20 - $14.40 per host-month 100% 🔗 2018-10-18
Notion $8 per u/m $15 per u/m 88% 🔗 2023-10-15
OpsGenie $9 per u/m $19 per u/m 111% 🔗 2018-11-08
OptiSigns $10 per device/m $15 per device/m 50% 🔗 2023-10-17
PagerTree $10 per u/m $15 per u/m 50% 🔗 2018-11-08
PandaDoc $19 per u/m $59 per u/m13 210% 🔗 Quote 2019-10-16
Phrase $29 per u/m $369 per u/m 1172% 🔗 2023-10-22
Pitch €10 per u/m €30 per u/m 200% 🔗 2024-02-05
Playvox $15 per u/m $30 per u/m 100% 🔗 2020-06-09
Postman $14 per u/m $49 per u/m 250% 🔗 2023-10-14
Project Manager $11.50 per u/m $45 per u/m 291% 🔗 Quote 2022-03-30
Quip $10 per u/m $25 per u/m 150% 🔗 2019-02-15
Quoter $199/mo14 $258/mo14 30% 🔗 2023-11-10
Raygun $79/mo15 $649/mo 721% 🔗 2019-10-10
ReadMe $99 per project/mo $2000 per project/mo 1920% 🔗 2020-10-30
Recruitee $199 per month $274 per month 35% 🔗 2024-08-07
Retrium $39 per month $59 per month 51% 🔗 2022-06-07
RingCentral $25 per u/m $35 per u/m 40% 🔗 2018-10-17
Rocket.Chat Cloud $2 per u/m $4 per u/m 100% 🔗 2018-10-22
Runway $499 per app/mo $2,166.67 per app/mo 334% 🔗 2023-10-02
Sanity $15 per u/m $70.96 per u/m16 350% 🔗 2024-01-23
Sendgrid $20 per month $90 per month 350% 🔗 2023-10-15
Sentry $26 for 100K events17 $80 for 100K events 208% 🔗 2018-10-20
Slack $7.25 per u/m $12.50 per u/m 72% 🔗 2023-06-29
Snyk $23.96 per u/m $39.98 per u/m 67% 🔗 2018-10-22
Stoplight $99 per u/m $319 per u/m 222% 🔗 2023-10-14
TestRail Cloud $36 per u/m $69 per u/m 92% 🔗 2021-09-06
TextExpander $8.83 per u/m $13 per u/m18 47% 🔗 Quote 2023-10-16
Trello $10 per u/m $21 per u/m 110% 🔗 2018-10-17
Twilio ??? Ironic19 30% 🔗 Quote 2023-10-16
VictorOps $29 per u/m $49 per u/m20 69% 🔗 2018-10-17
Workable $313 per month $628 per month 100% 🔗 2024-07-03
Zapier $299 per u/m $600 per u/m 100% 🔗 2019-10-19
Zeplin $10.75 per u/m $21.50 per u/m21 100% 🔗 2021-01-06
Zoom $15.99 per u/m $19.99 per u/m 25% 🔗 2023-10-14

The Other List

Some vendors simply do not list their pricing for SSO because the pricing is negotiated with an account manager. These vendors get their own table as we assume they apply a significant premium for SSO.

VendorBase PricingSSO Pricing% IncreaseSourceDate Updated
AnyDesk $29.90 per month Call Us! ($79.90/month+) 167%+ 🔗 2024-02-06
BrowserStack $39 per u/m Call Us! ??? 🔗 2024-07-22
Bytebase $995 per year Call Us! ??? 🔗 2024-02-12
Codeium $15 per u/m Call us ??? 🔗 2024-04-23
GatherContent $299 Call Us! ??? 🔗 2023-10-14
GetResponse $48 per month Call Us! ($98/month+) 104%+ 🔗 2023-10-15
Hex $36 per u/m Call Us! ??? 🔗 2023-08-09
HootSuite $249/mo Call Us! (over $249/mo)22 🔗 2024-02-09
Jam $8 per u/m Call Us! ??? 🔗 2024-05-11
Kubecost $449/mo Call Us! ??? 🔗 2022-06-15
Multi $30 per u/m Call Us! ??? 🔗 2024-02-27
NationBuilder $29 per month Call Us! (over $199/month) 586%++23 🔗 2019-02-09
Pluralsight $579 per u/y Call Us! ??? 🔗 2024-07-22
Prismic $180 per repository/mo24 Call us ??? 🔗 2024-07-26
Process.st $1500 per month Call Us! ??? 🔗 2024-06-10
Project Discovery $100 per month Call Us! ??? 🔗 2024-06-28
Resend $20 per u/m Call Us! ??? 🔗 2023-11-10
Retool $10 per u/m Call Us! 400%+ 🔗 2024-04-05
Sauce Labs $49 per month for 1 test Call Us! ??? 🔗 2024-07-22
ScreenCloud $24 per screen/m Call Us! ??? 🔗 2024-03-15
Sender $8.33 per month Call Us! ($29+) 250%+ 🔗 2023-10-15
SmartSheet $25 per u/m Call Us! ??? 🔗 2018-10-22
StreamYard $99/mo Call Us! (over $299/mo) 67%+25 🔗 2024-01-14
SurveyMonkey $25 per u/m Call Us! (over $75 per u/m) 200%++ 🔗 2021-09-06
TeamViewer $112.9 per month Call Us! ($229.9/month+) 103%+ 🔗 2024-02-06
Teamwork.com $13.99 per u/m Call us ??? 🔗 2024-07-26
Vercel $20 per u/m Call Us!26 1150% 🔗 2023-10-17
Webflow $12 per u/m Call Us! ??? 🔗 2022-07-07
Weights and Biases $50 per u/m Call Us! ??? 🔗 2023-07-12
Zight $8 per u/m Call Us! ??? 🔗 2023-10-17

FAQs

This doesn’t scale linearly for number of seats!

Correct. Since we don’t know who’s reading the page, it’s easiest to just assume a team with no volume discount.

How is base pricing determined?

We disregard free tier pricing, as we can assume these aren’t intended for long term business customer use. We also disregard “single person” pricing, under the assumption that we’re looking on behalf of a team of 5, 10, or more people.

What does “Quote” mean in the Source column?

If a vendor doesn’t list pricing but a user has submitted pricing based on a quote, it can be included here. If a vendor feels that their actual pricing is inaccurately reflected by this quote, feel free to let me know and I’ll update the page.

I’m a vendor and this data is wrong!

Please feel free to submit a PR to this page, or reach out at sso @ myGitHubUsername dotcom. I only want this data to be accurate.

I’m a vendor and this doesn’t reflect the value-add of our Enterprise tier!

That’s the point. Decouple your security features from your value-added services. They should be priced separately.

But it costs money to provide SAML support, so we can’t offer it for free!

While I’d like people to really consider it a bare minimum feature for business SaaS, I’m OK with it costing a little extra to cover maintenance costs. If your SSO support is a 10% price hike, you’re not on this list. But these percentage increases are not maintenance costs, they’re revenue generation because you know your customers have no good options.

Footnotes

  1. Based on business vs. enterprise tier quote; premium is the lower paid tier and would reflect a larger tax. 

  2. Hard to compare since Access seems to cover all Atlassian products, so should get cheaper per seat as more products are used - but that doesn’t help people only using Jira. (Jira was chosen as probably the most common Atlassian product.) 

  3. SSO is a $1000 per month addon to the Pro plan, which starts at $500 per month. 

  4. Based on pro vs. enterprise tier quote; premium is the lower paid tier and would reflect a larger tax. 

  5. Coursera requires a minimum of 125 users to access SSO pricing. As they do not have an Enterprise price listed, this price just scales their lower cost tier up to 125 seats. 

  6. Pricing based on a random small deployment using their pricing calculator. 

  7. Google SSO is provided for free, but SAML is only included at the Pro tier. The move from Plus to Pro also adds a fixed $99/mo “platform fee”. 

  8. Includes all JFrog products under one license, including Artifactory, Bintray, XRay, etc. 

  9. Pricing based on 10k sessions/mo. Monthly per user pricing not included/listed 

  10. Additional 100% increase in monthly user cost ($5->$10) above license increase. 

  11. Base plan includes 10K events, whereas SSO-enabled plan (Entreprise) includes 5M events. 

  12. Pricing varies by host size. The SSO cost increase does not. 

  13. SSO is included with the Enterprise plan for $89 u/m, or can be added to the Business plan for $120 u/y. All prices given require an annual commitment 

  14. Quoter offers a lower tier at $99/mo but it’s intended for individuals. The lowest tier supporting SSO is $299/mo but SSO is available as an add-on for $59/mo so the lower cost is used here.  2

  15. From their SSO tooltip: ‘Basic SSO covers social SSO providers only (e.g. Facebook), Advanced SSO includes SAML2 providers (including ActiveDirectory, Auth0, Okta and OneLogin)’ 

  16. SSO price based on 25 users - SSO is available as an account add on or at the price-unlisted enterprise tier. 

  17. Sentry also provides a self-hosted product in which SSO is included for free. 

  18. While SAML is quoted at $13, SCIM is quoted at $20 - more than the surcharge for SAML. 

  19. SSO is included in the Administrative and Enterprise editions, starting at $2500 per month. Because irony is dead, SSO is not included in the Security edition. 

  20. You can add SSO to a plan for $5 per u/m 

  21. Also requires paying for a minimum of 50 seats, compared to 12 with the Business plan 

  22. Only available on Enterprise level plans with “Call Us!” pricing. 

  23. To upgrade one plan level is represented by this price increase, but to get single sign-on, you actually have to go up another plan, which is ‘Call Us’ pricing. 

  24. Plan limited to 25 users. Above 25 users price is $750 per repository/mo. 

  25. Only available on the highest level enterprise plan called “Business”, which is ‘Call Us!’ pricing. 

  26. Enterprise for 8 users is “low-to-mid 4 figures”, so pricing increase is based on $2000 split 8 ways.