FAQs
What is Microsoft 365?
Microsoft 365 is the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.
How many devices can I install Office apps on if I have a Microsoft 365 business plan?
Install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. Hybrid Windows devices, such as the Microsoft Surface Pro, count as either a PC or a tablet.
What’s the difference between monthly, annual, and annual commitment payments?
To provide you with the greatest amount of flexibility, different payment options are available.
Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans are available for monthly commitment payment or annual commitment payment.
- Monthly commitment payment: Pay month by month and cancel at any time.
- Annual commitment payment: Sign up for a one-year subscription and benefit from a discount for using this payment option.
Can I convert my trial to a paid subscription and retain all my settings and files?
Yes. If you purchase Microsoft 365 licenses for the accounts you create during your free trial, the information and configuration for these users' accounts will remain intact. Once your free trial expires, you’ll have an additional 30 days to purchase Microsoft 365 before your account information is erased. Once your trial account information has been erased, it can’t be retrieved.
Does Microsoft 365 work when I am not connected to the internet?
The Office apps that you install on your PC or Mac—such as Word, Excel, PowerPoint and Outlook—are available to you when you’re not online. With OneDrive in Microsoft 365, get file storage that you can access when you’re offline. When you make changes while offline, they’ll be synced to OneDrive and across the rest of your devices when you reconnect. With Outlook, read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.
What happens to my data if I cancel my subscription?
Your data is yours. If you decide to cancel your Microsoft 365 subscription, download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.
Where can I find even more answers to frequently asked questions?
What is Microsoft Defender for Business?
Microsoft Defender for Business is an endpoint security solution designed to help businesses with up to 300 employees. It helps protect against cybersecurity threats, including malware and ransomware, in an easy-to-use, cost-effective package. Microsoft Defender for Business is included with Microsoft 365 Business Premium and is available as a standalone product. Learn more on
https://www.microsoft.com/en-ww/security/business/endpoint-security/microsoft-defender-business
How many users can I host for online meetings and video calls using Microsoft Teams?
With Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, and Microsoft Apps for Business plans, you can host online meetings and video calls for up to 300 people using Microsoft Teams.
With Microsoft 365 E3/E5, Microsoft 365 A3/A5, and Microsoft 365 Government G3/G5 plans, this limit increases up to 1,000 people.
Learn more.
