Postpaid Customer Referral Offer
This “Postpaid Customer Referral” (the “Offer”) Terms of Use (the “Terms”) apply to you and govern your usage of the Offer.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time. “I”, “You”, “Your” or “Customer” means the person participating in this Offer.
By accepting these Terms of Use, you are agreeing to and accepting our Digicel Mobile Telephone Services Terms and Conditions, Digicel Privacy Policy, and MDA Privacy Policy, which you can access via our website https://www.digicelgroup.com/jm/en.html and, which may be amended from time to time.
If you do not agree to or accept any of these Terms, you should not participate in the Offer. By participating in this Offer you accept and agree to be bound by these Terms.
- What is the Postpaid Customer Referral Offer?
The Postpaid Customer Referral Offer allows our Postpaid customers ("Referrer”) the opportunity to receive a $2000.00 write off on their next Postpaid bill once they successfully refer a friend ("Referee”) to sign up for a Postpaid Start Subscription Plan or higher value Postpaid Subscription Plan via the Digicel E-Store .
Also, all customers who sign up for a Prime Start or higher value Postpaid Subscription Plan during the Offer Period, will receive a $1,000.00 write-off on their first bill.
You may view our Postpaid Subscription Plans by clicking the following hyperlink https://www.digicelgroup.com/jm/en/postpaid.
- What is the Offer Period?
The Postpaid Customer Referral Offer is valid from November 10, 2023 to December 31, 2023.
- How do you sign up for the Postpaid Referral Offer?
Step 1 - The Referee is required to visit the Digicel E-store at https://shop.digicelgroup.com/jm/new-postpaid.html to sign-up and select their desired Postpaid Subscription Plan.
Step 2 – In signing up the Referee will be prompted to enter the name and phone number of the person who referred them to our Postpaid Subscription Plans.
Step 3 - Once the Referee completes the sign-up process and their account is activated, the write-off will be automatic.
- What are the Eligible Postpaid Subscription Plans that will allow the Referee and Referrer to receive the bill write off?
The following Postpaid Subscription Plans are eligible for the Offer:
Name of Postpaid Subscription Plan
|
Monthly Subscription Fee (+tax)
|
Local Voice Mins (On/Off-Net)
|
Intl Voice Mins (USA, CAN)
|
Main Data
|
Roaming Data
|
Prime – Start Plan
|
$4,800.00
|
3500
|
150
|
80GB
|
N/A
|
Prime – Plus Plan
|
$12,000.00
|
Unlimited
|
Unlimited
|
200GB
|
5GB
|
Prime – Core Plan
|
$7,500.00
|
4500
|
300
|
150GB
|
3GB
|
- Is there a limit to how many persons a customer may refer?
There is no limit to the number of persons that a customer may refer. However, each customer is allowed only two write-offs per month.
- Can a customer sign-up for a Postpaid Subscription Plan on Digicel E-Store without a referral?
Yes. A customer may sign-up for a Postpaid Subscription Plan without a referral and will still be able to receive the write-off of $1,000.00 on their first month’s bill.
- Can I, as the Referrer, request to have the write off transferred to someone else’s Digicel Postpaid account?
No, the write-off may not be transferred.
- If I, as the Referrer have two (2) Digicel Postpaid accounts, to which account will the write-off be applied?
The account under which your referral was submitted will be credited with the write-off.
- Can the write-off be redeemable for cash?
No, the write-off may not be redeemable for cash.
Additional Terms and Conditions
- Any agreement in relation to this Offer must be signed by someone who is minimum 18 years of age.
- The Offer is for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage by an individual that is determined, in Digicel’s sole discretion, to be intended for financial gain or profit by you or by groups of individuals will result in immediate termination.
- You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the Offer.
- For customer support, or to report a problem or send us your feedback, please contact us through the customer support chat feature on the MyDigicel Application.
- Digicel reserves the right at any time, with or without notice, to vary or cancel the Terms of Use for the Offer. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Terms of Use for this Offer, it shall suffice for Digicel to give customers notice via messages to the customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
Postpaid Handset Offer
This Postpaid Handset Offer ( the “Offer”) Terms of Use (the “Terms”) apply to you and govern your usage of the Offer.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time. “I”, “You”, “Your” or “Customer” means the person participating in this Offer.
By accepting these Terms of Use, you are agreeing to and accepting our Digicel Mobile Telephone Services Terms and Conditions, Digicel Privacy Policy, and MDA Privacy Policy, which you can access via our website https://www.digicelgroup.com/jm/en.html and, which may be amended from time to time.
If you do not agree to or accept any of these Terms, you should not participate in the Offer. By participating in this Offer you accept and agree to be bound by these Terms.
- What is the Postpaid Handset Offer?
Customers who sign up for ANY Postpaid Subscription Plan will receive HUGE discounts on a Samsung A04e or Samsung A14 handset: as noted below:
Handset
|
Original Cost
|
Discounted Cost
|
Samsung A04e
|
$18,100+tax
|
$10,000 + tax
|
Samsung A14
|
$45,000+tax
|
$15,500 + tax
|
- Will this Offer be available at all Digicel retail store locations?
Yes, this Offer will be available at all Digicel retail stores island wide while stocks last.
- What is the validity period for this Offer?
This Offer is valid from November 10, 2023 to December 31, 2023 subject to the availability of either handset at the respective Digicel retail stores.
- Will I be able to use the handsets on any network?
No, the handsets will be locked to Digicel’s network for twelve (12) months from the date of purchase.
Additional Terms and Conditions
- Any agreement in relation to this Offer must be signed by someone who is minimum 18 years of age.
- By participating in this Offer you accept the handset manufacturer’s terms and warranty.
- This Offer is for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage by an individual that is determined, in Digicel’s sole discretion, to be intended for financial gain or profit by you or by groups of individuals will result in immediate termination.
- You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the handset.
- For customer support, or to report a problem or send us your feedback, please contact us through the customer support chat feature on the MyDigicel Application.
- Digicel reserves the right at any time, with or without notice, to vary or cancel the Terms of Use for the Offer. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Terms of Use for this Offer, it shall suffice for Digicel to give customers notice via messages to the customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
Postpaid Core Handset Offer
This Postpaid Core Handset Offer (the “Offer”) Terms of Use (the “Terms”) apply to you and govern your usage of the Offer.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time. “I”, “You”, “Your” or “Customer” means the person participating in the Offer.
By accepting these Terms of Use, you are agreeing to and accepting our Digicel Mobile Telephone Services Terms and Conditions, Digicel Privacy Policy, and MDA Privacy Policy, which you can access via our website https://www.digicelgroup.com/jm/en.html and, which may be amended from time to time.
If you do not agree to or accept any of these Terms, you should not participate in the Offer. By participating in this Offer you accept and agree to be bound by these Terms.
- What is the Postpaid Core Handset Offer?
Customers who sign up for the CORE Postpaid Subscription Plan will receive a 50% discount on a Samsung S23 (regular) handset at select Digicel retail stores.
Samsung S23 Original Cost
|
Samsung S23 Discounted Cost
|
$140,000+tax
|
$70,000 + tax
|
2. Which Digicel retail store will this offer be available?
This Offer will only be available at the following Digicel retail stores:
No.
|
Name of Retail Store
|
Location
|
Parish
|
1
|
Urban Links
|
Shop #46 Sovereign Centre
|
Kingston & St. Andrew
|
2
|
Hudson & Spencer
|
Shop #13-15 Tropical Plaza, Constant Spring Road
|
Kingston & St. Andrew
|
3
|
Hudson & Spencer
|
14 Ocean Boulevard
|
Kingston & St. Andrew
|
4
|
Happy Konnections
|
Shop #C6-C9 Sovereign Village
|
St. Catherine
|
5
|
Hudson & Spencer
|
1a Manor Park Plaza/184 Constant Spring
|
Kingston & St. Andrew
|
6
|
UGs Better Buy
|
Fairview Shopping Complex
|
St. James
|
7
|
Hudson & Spencer
|
4B Half Way Tree Road
|
Kingston & St. Andrew
|
8
|
Luv Chat
|
Shop #GF 10 Island Plaza
|
St. Ann
|
9
|
UGs Better Buy
|
Shop 1A Pavilion Mall
|
Kingston & St. Andrew
|
10
|
Digicel May Pen
|
Youngs Plaza
|
Clarendon
|
- What is the validity period for this Offer?
This Offer is valid from November 10, 2023 to December 31, 2023 subject to the availability of the handset at the participating Digicel retail stores.
- Will I be able to use the handsets on any network?
No, the handsets will be locked to Digicel’s network for twelve (12) months from the date of purchase.
Additional Terms and Conditions
- Any agreement in relation to this Offer must be signed by someone who is minimum 18 years of age.
- By participating in this Offer you accept the handset manufacturer’s terms and warranty.
- This Offer is for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage by an individual that is determined, in Digicel’s sole discretion, to be intended for financial gain or profit by you or by groups of individuals will result in immediate termination.
- You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the handset.
- For customer support, or to report a problem or send us your feedback, please contact us through the customer support chat feature on the MyDigicel Application.
- Digicel reserves the right at any time, with or without notice, to vary or cancel the Terms of Use for this Offer. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Terms of Use for this Offer, it shall suffice for Digicel to give customers notice via messages to the customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
Intro Youth Offer
This “Intro Youth Offer” (the “Offer”) Terms of Use (the “Terms”) apply to you and govern your usage of the Offer.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time. “I”, “You”, “Your” or “Customer” means the person participating in this Offer.
By accepting these Terms of Use, you are agreeing to and accepting our Digicel Mobile Telephone Services Terms and Conditions, Digicel Privacy Policy which you can access via our website https://www.digicelgroup.com/jm/en.html and, which may be amended from time to time. Furthermore, you hereby agree to the privacy notice and terms of use of any other products or services for which you voluntarily sign up.
If you do not agree to or accept any of these Terms, you should not participate in the Offer. By participating in this Offer you accept and agree to be bound by these Terms.
- What is the Postpaid Intro Youth Offer?
This Offer provides an opportunity for individuals between the ages of 18 and 26 who sign up for the Prime Intro Postpaid Subscription Plan (“Plan”) to enjoy a discount of $1,000.00 off their first month’s bill.
- What are the requirements to participate in this Offer?
At the time of sign-up customers are required to present:
- A valid Government issued identification
- Pay a deposit for Plan
- Fill out Digicel’s Postpaid Customer Service Application Form
- What will be the discounted cost of the Postpaid Intro Subscription Plan?
Plan prices are indicated below:
Postpaid Subscription Plan
|
Discounted Price
|
Original Price
|
Postpaid Intro
|
$2,500.00 + tax
|
$3,500.00 + tax
|
- What is the validity period for this Offer?
This Offer is valid from November 10, 2023, to December 31, 2023.
- Will this Offer be available island wide?
This Offer will be available at all Digicel retail stores, as well on our webpage.
Additional Terms and Conditions
- Any agreement in relation to this Offer must be signed by someone who is minimum 18 years of age.
- This Offer is for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage by an individual that is determined, in Digicel’s sole discretion, to be intended for financial gain or profit by you or by groups of individuals will result in immediate termination.
- You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of your device.
- Digicel reserves the right at any time, with or without notice, to vary or cancel the Terms of Use for the Offer. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Terms of Use for the Offer, it shall suffice for Digicel to give customers notice via messages to the customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
- For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the MyDigicel App.
Digicel+ Tablet Offer
This “Digicel+ Tablet Offer” (the “Offer”) Terms of Use (the “Terms”) apply to you and govern your usage of the Offer.
“We” or “us” means Digicel (Jamaica) Limited, a company registered under the laws of Jamaica with registered offices at 14 Ocean Boulevard, Kingston, Jamaica. References to “we”, “our” and “us” in these Terms include our subsidiaries and affiliates (“Affiliates”) from time to time. “I”, “You”, “Your” or “Customer” means the person participating in this Offer.
By accepting these Terms of Use, you are agreeing to and accepting our Digicel Mobile Telephone Services Terms and Conditions, Digicel Privacy Policy which you can access via our website https://www.digicelgroup.com/jm/en.html and, which may be amended from time to time. Furthermore, you hereby agree to the privacy notice and terms of use of any other products or services for which you voluntarily sign up.
If you do not agree to or accept any of these Terms, you should not participate in the Offer. By participating in this Offer you accept and agree to be bound by these Terms.
- What is the Digicel+ Tablet Offer?
Customers who successfully sign up for any Digicel+ plan or service in store or online will enjoy a discount of over 50% on the Samsung X205. Sign-ups are considered successful once installation is complete. After the installation is completed, a Digicel representative will provide instructions on the particular retail store where you can purchase the Samsung X205 at the discounted price.
Samsung X205 Original Price
|
Samsung X205 Discounted Price
|
$50,000
|
$19,000+ tax
|
- Will there be a discount on the Digicel+ subscription fee?
No, customers will be required to sign up at the full cost.
- What is the validity period for this Offer?
This Offer is valid from November 10, 2023 to December 31, 2023. Once the customer has signed up during the Offer Period he or she will be eligible to receive the discounted device irrespective of the installation date. Additionally, this Offer is only valid while s last.
- Will this Offer be available island wide?
Customers who have signed up between the Offer period will be directed to purchase their discounted Samsung X205 at the following Digicel retail stores:
No
|
Store Name
|
Location
|
Parish
|
1
|
Ace Mobile
|
Old Harbour
|
St. Catherine
|
2
|
Cellular Jamaica Ltd.
|
Spanish Town
|
St. Catherine
|
3
|
Digicel
|
May Pen
|
Clarendon
|
4
|
Happy Konnections
|
Portmore
|
St. Catherine
|
5
|
Hudson & Spencer
|
HQ
|
Kingston
|
6
|
Hudson & Spencer
|
HWT/Tropical
|
Kingston
|
7
|
Hudson & Spencer
|
Manor Park
|
St. Andrew
|
8
|
Hudson & Spencer
|
Barbican Square
|
Kingston
|
9
|
Hudson & Spencer
|
Cross Roads
|
Kingston
|
10
|
Mega Mart
|
Portmore
|
St. Catherine
|
11
|
Mega Mart
|
Waterloo
|
Kingston
|
12
|
UGs Better Buy
|
Mandeville
|
Manchester
|
13
|
UGs Better Buy
|
Pavilion
|
Kingston
|
14
|
Urban Links
|
Liguanea -Sovereign
|
Kingston
|
15
|
Urban Links
|
Portmore - Mall
|
St. Catherine
|
- Will I be able to participate multiple times throughout the Offer Period?
Each location may only have 1 account per location, however, if you have signed up for multiple locations, you will be able to participate in the Offer multiple times.
Additional Terms and Conditions
- Any agreement in relation to this Offer must be signed by someone who is minimum 18 years of age.
- This Offer is for the personal use of individuals and not commercial use or usage by groups of individuals. Any usage by an individual that is determined, in Digicel’s sole discretion, to be intended for financial gain or profit by you or by groups of individuals will result in immediate termination.
- You are solely responsible for all associated fees and costs incurred by you for connectivity and data usage in relation to your use of the device.
- By participating in this Offer you hereby accept the manufacturer’s warranty in respect of the device.
- Digicel reserves the right at any time, with or without notice, to vary or cancel the Terms of Use for the Offer. In the event of Digicel giving notice to customers of any such changes to or cancellation of the Terms of Use for the Offer, it shall suffice for Digicel to give customers notice via messages to the customer’s handset/device or to post such notification on Digicel’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
- For customer support, or to report a problem or send us your feedback, please visit the “Support” or “Contact Us” options in the MyDigicel App.