Resolved -
The issue has been resolved and the service is operating normally.
Nov 27, 05:39 UTC
Investigating -
We are actively exploring different approaches and continue to work on resolving the intermittent failures affecting some users in the 3P search for Rovo.
Nov 19, 05:54 UTC
Identified -
We are actively working on resolving the issues with the 3P Search for Rovo. Our team is currently implementing a fix to alleviate the problem.
Nov 18, 22:03 UTC
Update -
We are investigating intermittent errors with 3P Search that is impacting Rovo Cloud customers. We will provide more details within the next hour.
Nov 18, 20:36 UTC
Investigating -
We are investigating intermittent errors while performing 3P search. We will provide more details once we identify the root cause.
Nov 18, 20:34 UTC