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. 2023 May 2:301:204-209.
doi: 10.3233/SHTI230040.

Multi-Stakeholder Design for Complex Digital Health Systems: Development of a Modular Open Research Platform (MORE)

Pavithren V S Pakianathan  1   2 , Daniela Wurhofer  1 , Devender Kumar  1 , Josef Niebauer  1   3 , Jan Smeddinck  1
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Multi-Stakeholder Design for Complex Digital Health Systems: Development of a Modular Open Research Platform (MORE)

Pavithren V S Pakianathan et al. Stud Health Technol Inform. .

Abstract

Background: The Modular Open Research Platform (MORE) is being developed as an open-source platform for long-term situated digital health (DH) research and observations with the potential to facilitate studies, evaluations of DH interventions, and remote telehealth monitoring.

Objectives: To implement an iterative development approach that integrates multi-stakeholder perspectives to support a single platform development process.

Method: Capture, fulfil and balance the requirements of a multi-disciplinary group of stakeholders interacting with the system through a Delphi-inspired, iterative and participatory design process encompassing a series of workshops and online surveys.

Results: Through interaction with a multi-disciplinary group of key platform stakeholders, diverse feedback and requirements for the design and development process were elicited and integrated.

Conclusion: Findings from the initial rounds of stakeholder involvement lay the stepping stone towards further iterations in the process. Experts who participated in the process reported being generally supportive of and feeling involved in the development process.

Keywords: Design science; digital health; in-the-wild study; mHealth; open innovation in science; situated research; stakeholder engagement; user-centred design.

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