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Insights No rows match the criteria when "all" is selected #14124
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I tested on various instances and it works fine everywhere. Does it work for you for other day? or when comparing for other periods? |
Does not work for any date.
Tested previous day and same day in the previous week. Unfortunately both do not work. Today I cloned the installation and disabled all non-core plugins. Problem exists. Maybe you have an idea how I can debug this? |
I've looked into the code but can't really see any reason why it shouldn't work. Is there any chance you could give us view access and email us credentials at hello at matomo.org ? Can you otherwise maybe access your database and see if the SQL query gives you a result for your username? |
I have the same problem since 1 to 3 month. |
Same problem: |
To investigate the issue, someone would ideally give us access to their Matomo and server (so we can debug and find the issue). |
We will prepare a copy for you @tsteur and send you the login credentials |
Cheers. I've replied. |
We can reproduce the issue when selecting "all" in the filter limit |
Problem
The Insights are no longer displayed. Message:
No rows match the criteria
Behaviour
->pages
-> Switch Table toInsights
/index.php?module=CoreHome&action=index&idSite=7&period=day&date=yesterday&updated=4#?idSite=7&period=day&date=2019-02-14&category=General_Actions&subcategory=General_Pages
Reproducible
The problem does not occur in the demo version.
System
Notes
The html alt tag says:
The Pages Views are different enough in my case.
Maybe the problem is already known?
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