Employees say:
"The freedom to telecommute with quarterly in-person meetings truly makes the work environment flexible and comfortable. I am bonded to my coworkers and live a full life that has been afforded to me because of the salary and benefits offered by my employer. I would work here until retirement happily."
Employees say:
"Texas Heath is the best health care system I have ever worked for. My only regret is that I did not find them sooner. I have been in the field for 33 years and expect to retire from Texas Heath they are a great organization that cares and hears deeply about its employees and patients."
Employees say:
"The culture and our 'Promise: Individuals Caring for Individuals, Together' is what makes Texas Health Resources a special place to work and allows us and our team to do our life's best work!"
The faith-based, nonprofit health system responded to a pandemic staffing shortage by devoting $160 million to pay adjustments, sacrificing 2022 operating profits in favor of granting employee raises. Despite having over 28,000 employees across North Texas, THR makes an effort to listen to its workers: When a Black nurse emailed CEO Barclay Berdan in 2021, saying she didn’t feel that Black nurses were being promoted at the same rate as other colleagues, THR revamped its charge-nurse selection policy, and today, 42% of senior charge nurses are people of color. The firm climbed 37 spots on this year’s list.
Not far from THR’s Arlington, Texas, headquarters, in the town of Sanger, 39% of children live in poverty, so THR awarded the local school system a $300,000 grant to support food insecurity programming. To date, THR has allocated nearly $25 million in grants to 25 organizations.
A unique employee governance system means THR staff are involved in decision-making at the highest levels of the organization; the nonprofit hosts a nursing congress, whose members, nominated by their peers, offer recommendations for improvements to policy companywide.
This faith-based nonprofit health care provider has a reputation for looking after its employees as well as the patients it serves at hospitals, surgery centers, and clinics across 16 counties in North Texas.
- A recent emphasis on diversity, equity, and inclusion has yielded improvements in racial diversity and gender representation in leadership roles. In 2022, the company also launched the second wave of a program designed to develop a leadership pipeline that reflects the demographics of the communities that Texas Health Resources serves.
- New employees are welcomed by a full-time “onboarding navigator” who helps guide recent hires through their first year, starting with job acceptance and worksite integration.
- Texas Health Resources fosters a culture of appreciation that includes informally thanking employees for their work during meetings and on rounds, as well as formal service awards, along with email and video messages from executives.
- New benefits in 2022 included Transform Diabetes Care to assist with lifestyle choices, overall health, medications and screenings; free premium membership to the mindfulness app Headspace; childcare subsidies through a daycare flex spending account; and pet insurance coverage.
- “In the short time I have been here, I have observed bonuses, market adjustments, and merit raises given despite the pandemic and the increased staffing expenses incurred,” said one employee. “This exemplifies the importance this organization places on fair pay for their employees.”
Employees say:
"The culture here is differentiated. We actually care about each other and enjoy each other. Our organization cares most about the well-being of our people and continues to find ways to enhance our benefits, rather than cutting them at every turn to save money. It makes me feel safe. I don't come to work feeling vulnerable wondering if today is the day they bring me into a room with a bunch of people and eliminate us. I have never felt that way here. I know if I'm doing a good job I will be recognized for that work. I also know that there are no ulterior motives or agendas lingering in the background. We are very open about our goals, about our opportunities for improvement, and we are all working together to move the needle."
Employees say:
"The culture is top-notch in comparison to other employers I have worked for in my career. Texas Health Resources truly does follow through on their promise behavior, and it is followed from the very top to front-line employees. You will always find someone willing to lend a hand to ensure Texas Health Resources provides a quality service/experience to our patients and business partners."
Employees say:
"From the top down, they are a welcoming organization that wants all employees to do their best. Very positive leadership team. I am grateful to work here."
The past couple of years have been extremely challenging for health care workers, but Texas Health Resources—the highest-ranking health system on this year’s list—fostered a remarkably supportive community for its employees. Indeed, 87% of employees agree that “people care about each other here.” In 2021, the faith-based nonprofit launched a student loan repayment program. (A tuition reimbursement program has been around for years.) During the pandemic, the organization rolled out a Virtual Open Door program that enables employees to contact managers and other leaders via phone or instant message, any time of day. As part of the organization’s extensive DEI efforts, a pilot program launched in 2021 aims to diversify the leadership pipeline and ensure that management reflects the demographics of the communities Texas Health serves.
Employees say:
“Texas Health Resources truly embraces and cares about its care team members. We feel valued, appreciated, and like our ideas are important. We are encouraged and challenged in our daily work and are always welcome to share our feedback and opinions on how the organization can improve. It's like a family here, and I am forever grateful that I am a part of that.”
Read the Great Place to Work review .
Employees say:
“Texas Health promotes and lives out each day the spirit of collaboration among employees and leadership and a commitment of excellence in providing quality health care for the communities that we serve. The innovation of healthcare delivery to our patients and community members where they are is extraordinary.”
