Experian ranks No. 14 on the 2024 World’s 25 Best Workplaces list.
Employees say:
"The unique aspects of Experian can significantly contribute to its appeal as a great place to work! This includes a culture that supports and challenges its employees, places trust and respect between management and staff, and a true commitment to meeting employees' financial, mental, physical, and emotional needs. Additionally, career growth opportunities, and a wonderful, cultured atmosphere are also key characteristics of an exceptional workplace."
It’s Experian’s fifth year on the list, and its steadfast pursuit to collect global information on everything from buying a home or car, to sending a child to college, to growing a business could explain it. The company offers its employees benefits in mental health, incentivizes volunteer work, and is working toward carbon neutrality by 2030. The company trained over 400 mental health aides, who can spot signs of mental illness, start supportive conversations, and encourage support. The company’s current aides have already invested over 1,400 hours into their roles. Experian is also invested in upping its number of women workers across the organization. Women workers at the executive committee and direct reports level increased from 26% to 30% this year, and from 32% to 40% at the senior leadership level.
The company culture at credit bureau Experian, which marks its fourth year on the list, is built around one goal: creating a better tomorrow.
- In May of last year Experian ran its inaugural #WholeMe: Your Mind Matters campaign for Mental Health Awareness Month. Over 150 employees shared their mental health journeys and another 400 were trained as Mental Health First Aiders.
- To standardize its DEI initiatives, Experian launched its first-ever DEI Learning tool to all 20,000 employees to provide visibility into the company’s diversity objectives.
- Through fertility and family-building provider Kindbody, Experian introduced adoption and surrogacy benefits into employee health care plans.
- “I highly appreciate the focus on family flexibility,” said one Experian staffer. “I have a young child at home, and the company is always extremely understanding and encourages me to prioritize family issues when they occur.”
Employees say:
"I am exceptionally proud of the diversity efforts and inclusion contributions made by Experian. I appreciated leadership providing their stance on current events, from a personal and professional aspect."
Last year, global data company and credit bureau Experian began to hold conferences for employees to discuss their personal struggles during the pandemic. Since then, the company has continued to improve wellness initiatives, like Wellness Wednesdays and No Meeting Fridays, while staying committed to flexibility around employee schedules. Experian has expanded benefits to include fertility, surrogacy, and adoption coverage and enhanced its higher education financial planning resources. It’s also tackling workplace equity from the very start of the hiring process with an in-house tool called Lingo that identifies gender-biased language in job descriptions. Experian is currently beta-testing a process in which all personally identifiable details are removed from résumés as well.
Employees say:
“I have been in the industry for a very long time. I have never worked at a company that was more organized, cared more about its employees, invested more in its employees, than Experian does. It has been an amazing place to work. I have had nothing but positive experiences with people internally at Experian. Current employees go out of their way to help new employees like I have never seen. The overall culture is set up to help everyone in the organization to be successful.”
Employees say:
“Management at all levels is committed to the wellbeing of Experian employees. There has been a major push to incorporate the Employee Resource Groups (ERG) and let people know it's ok to "bring your whole self to work." I am therefore exceptionally proud of the diversity efforts and inclusion contributions made by Experian. I appreciated leadership providing their stance on current events, from a personal and professional aspect.”
