Capital One Financial

Employees say:

"Capital One has created a culture where people can be fully themselves. I have always felt like I have a voice and that my managers and mentors are advocates for me. I look forward to coming to work, engaging with my peers, and finding creative solutions to get the job done, all facilitated by the Capital One culture."

Capital One places a high value on education: It expanded its education assistance benefits program in 2022, offering to cover associates’ tuition costs upfront and partnering with Bright Horizons FastTrack to provide general education courses that can be put toward earning a bachelor’s degree at a $1,300 annual flat rate. Participation increased by nearly a quarter within one month. Capital One also partners with 11 HBCUs and Hispanic-serving institutions; it has invested over $1.6 million in scholarships and donations to these schools and hosted programs and events to engage with students and broaden its talent pool.

The Catalyst Rotational Program connects employees working in operations and call centers with other business roles, offering a pair of yearlong training initiatives that expose workers to professional development opportunities across the company’s different verticals.
 

Finance is a powerful tool enabling Capital One to advance its social objectives: In 2022, it spent $984 million on diverse suppliers, almost 14% of its procurable spending (and a $280 million increase from the year prior). That spending supported $722.1 million in wages and 8,770 jobs.

• Capital One is following through on its commitment to create a more diverse and inclusive workforce by launching an Executive Education Program for all U.S. leadership with a focus on the historical and systemic issues that contribute to societal inequality affecting Black and Hispanic communities.


• In 2022, the company launched a business resource group to support associates who are balancing careers and caregiving.


• Capital One expanded its Invest in Yourself Day initiative, providing one day each month for associates to practice self-care.


• Nine out of 10 employees say they are offered “training or development” to further their career goals.