[2402.01097] Let's Negotiate! A Survey of Negotiation Dialogue Systems
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Computer Science > Computation and Language

arXiv:2402.01097 (cs)
[Submitted on 2 Feb 2024]

Title:Let's Negotiate! A Survey of Negotiation Dialogue Systems

Authors:Haolan Zhan, Yufei Wang, Tao Feng, Yuncheng Hua, Suraj Sharma, Zhuang Li, Lizhen Qu, Zhaleh Semnani Azad, Ingrid Zukerman, Gholamreza Haffari
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Abstract:Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or reaching agreements. Although there have been many explorations into negotiation dialogue systems, a systematic review of this task has not been performed to date. We aim to fill this gap by investigating recent studies in the field of negotiation dialogue systems, and covering benchmarks, evaluations and methodologies within the literature. We also discuss potential future directions, including multi-modal, multi-party and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.
Comments: Accepted by EACL 2024 (findings). arXiv admin note: substantial text overlap with arXiv:2212.09072
Subjects: Computation and Language (cs.CL)
Cite as: arXiv:2402.01097 [cs.CL]
  (or arXiv:2402.01097v1 [cs.CL] for this version)
  https://doi.org/10.48550/arXiv.2402.01097

Submission history

From: Haolan Zhan [view email]
[v1] Fri, 2 Feb 2024 02:12:46 UTC (7,643 KB)
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