[2307.15452] From OECD to India: Exploring cross-cultural differences in perceived trust, responsibility and reliance of AI and human experts
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Computer Science > Human-Computer Interaction

arXiv:2307.15452 (cs)
[Submitted on 28 Jul 2023]

Title:From OECD to India: Exploring cross-cultural differences in perceived trust, responsibility and reliance of AI and human experts

Authors:Vishakha Agrawal, Serhiy Kandul, Markus Kneer, Markus Christen
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Abstract:AI is getting more involved in tasks formerly exclusively assigned to humans. Most of research on perceptions and social acceptability of AI in these areas is mainly restricted to the Western world. In this study, we compare trust, perceived responsibility, and reliance of AI and human experts across OECD and Indian sample. We find that OECD participants consider humans to be less capable but more morally trustworthy and more responsible than AI. In contrast, Indian participants trust humans more than AI but assign equal responsibility for both types of experts. We discuss implications of the observed differences for algorithmic ethics and human-computer interaction.
Subjects: Human-Computer Interaction (cs.HC); Computers and Society (cs.CY)
Cite as: arXiv:2307.15452 [cs.HC]
  (or arXiv:2307.15452v1 [cs.HC] for this version)
  https://doi.org/10.48550/arXiv.2307.15452

Submission history

From: Vishakha Agrawal [view email]
[v1] Fri, 28 Jul 2023 10:10:46 UTC (9,602 KB)
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