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A Brief Tutorial on How to Extract Information from User-Generated Content (UGC)

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Abstract

In this brief tutorial, we provide an overview of investigating text-based user-generated content for information that is relevant in the corporate context. We structure the overall process along three stages: collection, analysis, and visualization. Corresponding to the stages we outline challenges and basic techniques to extract information of different levels of granularity.

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Notes

  1. http://yacy.net/.

  2. It is to note that each document might consist of multiple topics.

  3. This means, the opinion “nice display” would consist of aspect “display” and sentiment “nice”.

  4. nlp.stanford.edu/software/lex-parser.shtml.

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Authors and Affiliations

  1. Seminar für Wirtschaftsinformatik und Informationsmanagement, Universität zu Köln, Pohligstraße 1, 50969, Köln, Germany

    Marc Egger

  2. Insius UG (haftungsbeschränkt), TechnologiePark Köln, Eupener Straße 165, 50933, Köln, Germany

    André Lang

Authors
  1. Marc Egger
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  2. André Lang
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Correspondence to Marc Egger.

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Egger, M., Lang, A. A Brief Tutorial on How to Extract Information from User-Generated Content (UGC). Künstl Intell 27, 53–60 (2013). https://doi.org/10.1007/s13218-012-0224-1

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