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Selection of cloud service providers using MCDM methodology under intuitionistic fuzzy uncertainty

  • Fuzzy Systems and Their Mathematics
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Abstract

Cloud computing concept has taken prodigious growth over the last decade. With the vast options of Cloud Service Providers available nowadays and a variety of services and facilities to choose from, it is of paramount necessity to opt for the best cloud service provider based on multiple criteria and requirements ascertained by any organization or an individual. This study selects the cloud service provider based on various conflicting criteria. In this paper, pentagonal intuitionistic fuzzy number (PIFN) with MCDM tool analytic hierarchy process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) methods have been used to rank the Cloud Service Providers (CSPs). Firstly, the criteria PIFN weights are calculated using comparison matrices with the help of decision-makers (DMs), and then, FTOPSIS is done to obtain the final ranking. Sensitivity and comparative analyses have been conducted to see the changes in ranking obtained. These analyses help analyze the most sensitive criteria and thus help the researchers mark and evaluate for future scope and further research.

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Authors and Affiliations

  1. 1Department of Mathematics, Jadavpur University, Kolkata, West Bengal, India

    Neha Ghorui

  2. Department of Applied Mathematics, Maulana Abul Kalam Azad University of Technology, West Bengal, Haringhata, West Bengal, 741249, India

    Sankar Prasad Mondal

  3. Department of Information Technology, Dr. B. C. Roy Engineering College, Durgapur, West Bengal, India

    Banashree Chatterjee

  4. Department of Mathematics, St. Xavier’s College (Autonomous), Kolkata, 700016, India

    Arijit Ghosh

  5. Department of Commerce, Bhwanipur Educational Society College, Kolkata, West Bengal, 700016, India

    Anamika Pal

  6. Department of Computer Science and Engineering, Maulana Abul Kalam Azad University of Technology, Haringhata, West Benga, 741249, India

    Debashis De

  7. Department of Mathematics, Jadavpur University, Kolkata, West Benga, India

    Bibhas Chandra Giri

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  1. Neha Ghorui
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  2. Sankar Prasad Mondal
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  4. Arijit Ghosh
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  7. Bibhas Chandra Giri
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Correspondence to Sankar Prasad Mondal.

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Ghorui, N., Mondal, S.P., Chatterjee, B. et al. Selection of cloud service providers using MCDM methodology under intuitionistic fuzzy uncertainty. Soft Comput 27, 2403–2423 (2023). https://doi.org/10.1007/s00500-022-07772-8

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