Abstract
The first generations of social media exploitation by government were oriented towards the general public. Evaluations of them have shown that they can provide some insights into the perceptions of the general public, however in order to achieve the required higher levels of quality, depth and elaboration it is necessary to target specific communities having strong interest and good knowledge on the particular topic under discussion. The research presented in this paper makes a contribution in this direction. It develops a novel approach to social media exploitation by the European Union (EU), which aims at leveraging its policy community, which consists of a big network of individuals/policy stakeholders having various policy related roles and capacities, geographically dispersed all over Europe. Its theoretical foundation is policy networks theory. Based on a series of workshops, in which a large number of such individuals participated, the structure of the EU policy community is initially analysed, then the proposed approach is formulated and elaborated, and finally the fuctional architecture of an ICT platform for supporting it is designed. Their main pillars are: important policy stakeholders’ profiles and reputation management, relevant documents’ repository and relevance rating, and finally advanced visualized presentation of them.
Chapter PDF
Similar content being viewed by others
References
Bertot, J.C., Jaeger, P.T., Grimes, J.M.: Promoting transparency and accountability through ICTs, social media, and collaborative e-government. Transforming Government: People, Processand Policy 6(1), 78–91 (2012)
Bonsón, E., Torres, L., Royo, S., Flores, F.: Local e-government 2.0: Social media and corporate transparency in municipalities. Government Information Quarterly 29, 123–132 (2012)
Chun, S.A., Luna Reyes, L.F.: Editorial - Social media in government. Government Information Quarterly 29, 441–445 (2012)
Margo, M.J.: A Review of Social Media Use in E-Government. Administrative Sciences 2(2), 148–161 (2012)
Criado, J.I., Sandoval-Almazan, R., Gil-Garcia, J.R.: Government innovation through social media. Government Information Quarterly 30, 319–326 (2013)
Charalabidis, Y., Loukis, E.: Participative Public Policy Making Through Multiple Social Media Platforms Utilization. International Journal of Electronic Government Research 8(3), 78–97 (2012)
Ferro, E., Loukis, E., Charalabidis, Y., Osella, M.: Policy Making 2.0: From Theory to Practice. Government Information Quarterly 30(4), 359–368 (2013)
Ferro, E., Loukis, E., Charalabidis, Y., Osella, M.: Analyzing the Centralised Use of Multiple Social Media by Government from Innovations Diffusion Theory Perspective. In: Wimmer, M.A., Tambouris, E., Macintosh, A. (eds.) ePart 2013. LNCS, vol. 8075, pp. 95–108. Springer, Heidelberg (2013)
Wandhöfer, T., Taylor, S., Alani, H., Joshi, S., Sizov, S., Walland, P., Thamm, M., Bleier, A., Mutschke, P.: Engaging Politicians with Citizens on Social Networking Sites: The WeGov Toolbox. International Journal of Electronic Government Research 8(3), 22–43 (2012)
Bekkers, V., Edwards, A., de Kool, D.: Social media monitoring: Responsive governance in the shadow of surveillance? Government Information Quarterly 30(4), 335–342 (2013)
Charalabidis, Y., Loukis, E., Androutsopoulou, A., Karkaletsis, V., Triantafillou, A.: Passive Crowdsourcing in Government Using Social Media. Transforming Government: People, Process and Policy 8(2) (2014)
Loukis, E., Charalabidis, Y., Androutsopoulou, A.: An Analysis of Multiple Social Media Consultations in the European Parliament from a Public Policy Persepctive. In: European Conference on Information Systems (ECIS), Tel Aviv, Israel (2014)
Xenakis, A., Androutsopoulou, A., Koutras, C., Charalabidis, Y., Loukis, E.: Description of the NOMAD Evaluation Methodology – Deliverable 7.3 (2014)
Chryssochoou, D.: Democracy and the European polity. In: Cini, M. (ed.) European Union Politics, 2nd edn., Oxford University Press, Oxford (2007)
Tapscott, D.: Government 2.0: Rethinking Government and Democracy for the Digital Age. In: Gøtze, J., Pedersen, C.B. (eds.) State of the eUnion - Government 2.0 and Onwards. AuthorHouse, Copenhagen (2009)
Skogstad, G.: Policy Networks and Policy Communities: Conceptual Evolution and Governing Realities. In: Workshop on “Canada’s Contribution to Comparative Theorizing” Annual Meeting of the Canadian Political Science Association, University of Western Ontario, London, Ontario (2005)
Rhodes, R.A.W.: Policy Network Analysis. In: Moran, M., Rein, M., Goodin, R.E. (eds.) The Oxford Handbook of Public Policy, pp. 423–445. Oxford University Press, Oxford (2006)
Rhodes, R.A.W.: Understanding Governance: Ten Years On. Organization Studies 28(8), 1243–1264 (2007)
Pfetsch, F.R.: Negotiating the European Union: A Negotiation-Network Approach. International Negotiation 3, 293–317 (1998)
Ansell, C.: The Networked Polity: Regional Development in Western Europe. Governance 13(3), 303–333 (2000)
Peterson, J.: The choice for EU theorists: Establishing a common framework for analysis. European Journal of Political Research 39, 289–318 (2001)
Atkinson, M., Coleman, W.: Strong States and Weak States: Sectoral Policy Networks in Advanced Capitalist Economies. British Journal of Political Science 19, 47–67 (1989)
Coleman, W., Skogstad, G. (eds.): Policy Communities and Public Policy in Canada. Copp Clark Pitman, Toronto (1990)
Van Waarden, F.: Dimensions and types of policy networks. European Journal of Political Research 21, 29–52 (1992)
Marsh, D., Smith, M.: Understanding Policy Networks: towards a Dialectical Approach. Political Studies 48, 4–21 (2000)
Howlett, M.: Do Networks Matter? Linking Policy Network Structure to Policy Outcome: Evidence from Four Canadian Policy Sectors 1990-2000. Canadian Journal of Political Science 35(2), 235–267 (2002)
Atkinson, M.M., William, D.: Policy Networks, Policy Communities and the Problems of Governance. Governance 5(2), 154–180 (1992)
Li, H., Benyoucef, M., Bochmann, G.V.: Towards a global online reputation. In: The Proceedings of the International Conference on Management of Emergent Digital EcoSystems (2009)
Keim, D.A., Kohlhammer, J., Ellis, G.P., Mansmann, F.: Mastering The Information Age – Solving Problems with Visual Analytics. Eurographics, Germany (2010)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 IFIP International Federation for Information Processing
About this paper
Cite this paper
Charapabidis, Y., Loukis, E., Koulizakis, Y., Mekkaoui, D., Ramfos, A. (2014). Leveraging European Union Policy Community through Advanced Exploitation of Social Media. In: Tambouris, E., Macintosh, A., Bannister, F. (eds) Electronic Participation. ePart 2014. Lecture Notes in Computer Science, vol 8654. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44914-1_2
Download citation
DOI: https://doi.org/10.1007/978-3-662-44914-1_2
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-44913-4
Online ISBN: 978-3-662-44914-1
eBook Packages: Computer ScienceComputer Science (R0)