Abstract
Case Management processes are characterized by their high unpredictability and, thus, cannot be handled following traditional process- or activity-centered approaches. Adaptive Case Management paradigm proposes an alternative data-centered approach for management such processes. In this paper, we elaborate on this approach and explore the role of context data in Case Management. We use the state-oriented representation of the process that allows us to incorporate the contextual information in a systematic and transparent way, leading towards agile case management.
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Kirsch-Pinheiro, M., Rychkova, I. (2013). Dynamic Context Modeling for Agile Case Management. In: Demey, Y.T., Panetto, H. (eds) On the Move to Meaningful Internet Systems: OTM 2013 Workshops. OTM 2013. Lecture Notes in Computer Science, vol 8186. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-41033-8_21
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DOI: https://doi.org/10.1007/978-3-642-41033-8_21
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