Abstract
The current state of emergency communication is dispatch-mediated i.e. the messages from the scene are directed to responders and agencies through the dispatch. Emergency dispatch provides essential support to emergency responders during emergencies. However, there are several problems associated with the dispatch-mediated communication. Utilizing IBM’s message modeling concept, we develop a messaging model to provide support for computer-mediated communication (CMC) systems.
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© 2012 Springer-Verlag Berlin Heidelberg
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Valecha, R., Sharman, R., Rao, R., Upadhyaya, S. (2012). Emergency Response System Design: An Examination of Emergency Communication Messages. In: Peffers, K., Rothenberger, M., Kuechler, B. (eds) Design Science Research in Information Systems. Advances in Theory and Practice. DESRIST 2012. Lecture Notes in Computer Science, vol 7286. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29863-9_11
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DOI: https://doi.org/10.1007/978-3-642-29863-9_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-29862-2
Online ISBN: 978-3-642-29863-9
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